Pete Patel Email & Phone Number

Los Angeles, California, United States

❖ Oversee a suite of responsibilities focused on improving the infrastructure and cybersecurity for an organization of 72+ employees, implementing technical solutions to support business operations and assets of a high net-worth individual.❖ Supervised a department of 5+ cybersecurity and IT professionals, creating an internal onboarding plan for new hires to eliminate the need for external consulting services to save over $50K in operational expenditure.❖ Developed a new risk mitigation plan to reduce the company’s cyber attacks by 80%, overseeing awareness training for the entire organization to lower phishing and spam clicks by over 50%.❖ Collaborated with key stakeholders to rebid the organization’s entire portfolio of technical contracts across 2 locations, aligning negotiation conversations with business priorities while saving over $15K per month.❖ Managed the integration of new ITSM tools to increase the department’s productivity by 15%, streamlining workflow to improve response times by 30% to consistently exceed monthly KPIs.

Los Angeles Metropolitan Area

❖ Led a cross-functional team of 2 IT specialists to provide technical support for the organization, overseeing projects and initiatives to improve infrastructure and networking capabilities for 110+ employees located across 2 states.❖ Spearheaded the logistical requirements to launch a new office space for the company in 5 months, partnering with external vendors to meet 100% project deadlines with zero delays or downtime in services.❖ Implemented a series of cost optimization initiatives that resulted in over 25% in savings, consolidating assets and updating hardware and software stacks to reduce licensing costs by $200K+.

San Francisco Bay Area

❖ Led IT support services for 5 corporate entities affiliated with the organization, building relationships with partnercompanies while exceeding 100% productivity KPIs every quarter.❖ Oversaw the training requirements for 2 new hires with a 100% retention rate during tenure, revamping standardoperating procedures that reduced onboarding time by 50% through process tracking and documentation.❖ Implemented an innovative strategy to save over $250K through the standardization of hardware for all employees,reducing capital expenditure by 10% with zero delays to business operations.

Greater New York City Area

❖ Served as the IT lead to support an organization of 30 employees, collaborating with 7+ senior leaders to ensure all technical projects and initiatives aligned with business priorities.❖ Integrated a series of cost optimization initiatives to save $100K+ for the annual IT budget, collaborating with 4+ external vendors and key stakeholders as the primary point of contact to negotiate contracts.❖ Developed internal processes and systems to successfully build an IT department to provide in-house IT services for 8+ teams, saving over $10K in costs by eliminating the need for external technical support.

Greater New York City Area

❖ Managed a portfolio of projects focused on overseeing and improving databases for 1.7K+ facilities, leveraging systems and network to support 60+ field inspectors and 40+ staff members.❖ Partnered with 7+ senior leaders throughout the organization to present reports and make recommendations to improve daily operations, utilizing tools such as MS Access to MySQL to reduce report generation time by over 60%.