Provided exceptional customer service through various channels, includingemail, phone, and chat, addressing inquiries and resolving issues promptly.Managed client schedules, coordinated meetings, and handled appointmentbookings with attention to detail and efficiency.Organized and maintained digital files, databases, and documentation, ensuringeasy retrieval and accuracy.Coordinated and tracked project timelines, deliverables, and milestones,ensuring projects were completed on schedule and within scope.Managed multiple tasks and prioritized responsibilities effectively to meetdeadlines in a fast-paced environment.

Managed CRM input, exports, and clean-up.Answered and screened calls to provide information, schedule appointments,and take detailed messages.Responded to customer requests for products, services, and companyinformation.Delivered exceptional customer service to every customer by leveragingextensive knowledge of products and services and creating welcoming, positiveexperiences.Built and maintained excellent customer relationships through timely responsesto inquiries and going above and beyond to accommodate unusual requests.Liaised between clients and vendors and maintained effective lines ofcommunication.

Taking calls from overseas and from the USA and assisting customers with their problems about their phone.