Executive recruiting specializing in finance and human resource professionals. “Integrity is at the core of our mission."SpecialtiesStaff Accountants, Financial Analysts, Internal Auditors, Office Managers, Credit Managers, Payroll Specialists, Accounting Managers, Controllers, Directors of Finance, CFO, Human Resource Managers, Directors of Human Resources

Sales Manager (2009- 2012)Managed Sales Department ● Recruited, hired and trained, 3 Sales Representatives and a Sales Administrator ● Stabilized declining sales department while rebuilding team and set foundation for solid growth● Achieved sales goals for entire department by Q1 2012 ● Developed and implemented structured on-boarding action/accountability plan to ramp up sales staff● Migrated out of date legacy software to cloud based Sales Force● Implemented iPad sales presentations while directly linked to SalesForce ● Served as performance manager and career coach to sales, service and admin staffDirector of Customer Service (2009 - 2012)Managed Customer Service Department, serving as liaison with operations, stock room, sales and company ownership● Directly managed 3 Territory Managers, 1 Inside Service Manager and 10 Route Service Representatives● Developed and executed formal training program for Territory Managers on company culture, strategy, action plans, renewal, existing business growth and SPP renewal visits● Created Service Department Standards and Conduct documentation and oversaw adherence by all service department staff Raised N.P.S. (Net Promoter Score) from 58% average to 85% over 48 months. This was 2X the uniform rental industry average at the time ● Responsible for recruitment and termination of staff, as necessary● Served as performance manager and career coach to service staff● Demonstrated an unwavering commitment to customer service, adding new accounts while maintaining premium service levels with existing accounts, moving customer loyalty scores from well below to more than double industry standards

● Represented clients on both buyer and seller side● Industrial and Office Specialist representing lessors and lessees● Member ICBR● Commercial Real Estate License in Indiana and Michigan

General Manager, Vice President (1995-2005)Responsible for overall operations of the South Bend Branch● Monitored and interpreted P & L statement on a monthly basis● Developed sales strategies, addressed human resources issues, recruitment and terminations as necessary and monitored and maintained budgets● Conducted training for sales managers, account executives and operations managers● Represented company at industry conference and trade shows● Served as key contact with city council, city planners, and building commissioners in multiple jurisdictions● Served on various committees and worked with city officials rewriting city sign ordinances for the cities of South Bend, Mishawaka, Elkhart, Warsaw, LaPorte, and LaGrange● Negotiated leases for billboard placementSales Manager (1992-1995)Responsible for human resources, operations, and day-to-day management of outdoor advertising inventory & sales staff● Developed sales budgets, sales contests, and marketing events for local customers● Worked on a daily basis with company COO, CEO, local business owners, marketing managers, media buyers, and AE’s from national/regional business● Recruited, hired, and built sales teams, developed sale strategies, monitored accounts, and expenses which resulted in consistent annual sales growth of 7% - 8%Account Executive (1989 -1992)● Hired as a “Permanent Paint” Account Executive to sell select list of Outdoor Advertising Locations and successfully sold list out in 6 months● Brought into company-wide inventory sales in January 1990● Established new accounts and became top producer in South Bend office from 1990 to 1992