Peter Webb Email & Phone Number

Ardmore, PA, US

Philadelphia, PA, US

• Design scalable implementations for individual user groups supporting an overall platform data quality and governance model.
• Develop cross-platform solutions to simplify complex workflows and measurably save time and administrative effort.
• Support business leaders' analytics, insights and discovery through reports, dashboards and BI platforms.
• Architect "one-touch" integration tools to unlock existing data sources.
• Support the delivery of CHOP's Health Cloud CRM strategy.
• Informal thought leadership.

Philadelphia, Pennsylvania, US

• Design, develop, configure & maintain AIME's organizational data strategy.
• Manage full development lifecycle starting from business requirements throughprocess mapping, development, configuration, deployment, and ongoingsupport.
• Identify opportunities for new initiatives from data discovery & insights.
• Lead the Data Team: defining KPIs, deliverables timelines, & professional developmentguidelines for direct reports.
• Manage Salesforce.com licensing & external consultants, reduced tech spendby over 10% from 2020-2021.
• Collaborate with external consultants, overseeing Google Workspace,Marketing Cloud, Swoogo (events software), WordPress, & AWS.

Philadelphia, Pennsylvania, US

• Built meaningful interactions within process and automation to maximize the use ofemployee time & decision making.
• Deployed systems to validate and improve the integrity of our database by over 25%.
• Managed all Salesforce Administration and implementation.Tooling:Sales & Service CloudProcess Builder, Workflow Rules, Flows & Screen FlowsDashboards and reportingExperience Builder // CommunitiesCases (&.

New York, NY, US

Sales & Service CloudsManaged all Salesforce Administration and Implementation. Including page layouts, paths, validation rules, custom objects, lightning app management, role hierarchy, user management, workflows, triggers, dashboards, reporting, analytics, etc.Managed tools & integrations including Pardot, Dialpad, Zapier & SkyviaImplemented.

Bala Cynwyd, Pennsylvania, US

• Filling in some Salesforce administrative duties while our regular administrator is on maternity leave.
• Designed and administered Salesforce Lightning training for business development team to increase adoption by 20%.
• Gathered use case requirements, administered live training sessions and created guides and supplementary content.
• Designed and built custom reports & report types to measure adoption rates
• Provide training and expertise for issues related to Salesforce, RingDNA dialer and Office Suite/Office365.
• Build sales campaign Salesforce reports and dashboards for executive teams

Bala Cynwyd, Pennsylvania, US

• Supported & trained customers via telephone on a wide variety of software with an average over 9.1/10 customer satisfaction rating.
• Office 365, Excel, Word, PowerPoint, SharePoint, OneDrive, Teams, Multi-factor authentication, Citrix, Windows 7, 8 & 10, OSX, Android & iOS
• Created study guides, authored training labs and administered 1 on 1 coaching sessions

Lead classes for toddlers and their caregivers, created curriculums, taught co-teachers and assisted in new student sign ups.

Performed with various groups including Opera San Jose, Savoy Company & Poor Richards Opera (Philly Fringe Festival). A mixture of roles and ensemble work.

Hopkinton, MA, US

Combined/verified client databases of DataDomain and EMC during company merge