I am a results-oriented managerial professional with over 30 years of leadership experience across diverse roles in operations management, strategic planning, and team development. Throughout my career, I’ve demonstrated a strong ability to optimize performance, drive growth, and enhance productivity by leveraging both people and process management expertise.In previous roles, I’ve successfully:Achieved 35% sales growth over five years as an owner/operator while fostering a high-retention employee culture.Reversed negative sales trends and led teams to achieve top regional performance rankings at Taco Mac, positioning multiple locations as corporate training stores.Eliminated cash handling theft by implementing tighter financial controls and accountability measures, ensuring budget integrity.Navigated complex challenges such as the pandemic, keeping operations running while many competitors closed.Known for fostering collaboration, adaptability, and a customer-first mindset, I excel in creating high-performing teams and service-driven cultures. My experience spans hiring and mentoring top talent, optimizing resource management, and improving financial outcomes through smart business strategies.Currently, I am seeking to transition into a new industry where I can leverage my transferable skills in leadership, operations management, and strategic planning. I’m particularly drawn to roles that prioritize work-life balance and offer opportunities to continue growing as a leader.Interests: Sports (All Boston teams as well as Atlanta teams and Barcelona!), Cooking (Grilling on my Weber & slow cooking on my Big Green Egg), Volunteering (I was stadium announcer for 7+ years for Milton High Soccer) and Family (Thanksgiving is my absolute favorite holiday!) Let’s connect if you’re looking for a proven leader with a passion for developing teams, enhancing operations, and delivering exceptional results! (pgagne1@att.net) Or right here on LinkedIn