• Responsible for business development and new client relationship management• Drives strategic development of product and service offerings, specializing in management consulting support for revenue cycle performance improvement, Epic implementations and optimizations, and change management efforts through mergers or consolidations• Manages active engagements to maximize client return on investment

• Responsible for all new project launches, assessments, and short-term engagements• Led multiple project teams responsible for executing primary objectives and deliverables across the revenue cycle spectrum, from patient access through revenue integrity to A/R and denials management• Collaborated with hospital leaders to define project needs and quantify revenue opportunities, and to establish strategies to optimize the set-up and usage of Epic RCM applications for operational teams

• Responsible for development and maintenance of proprietary technology infrastructure, and for creation and maintenance of custom measurement approaches to quantify bottom-line impact for hospital partners• Created next generation dashboard capabilities to enhance revenue cycle analytical insights for operational teams on site• Developed capabilities through industry leading business intelligence platform supported by cloud-based data infrastructure to move data insights into actionable objectives• Provided detailed calculations with supporting documentation for executive audiences to appropriately reflect hospital return on investment

• Responsible for Financial Clearance, Pre-Registration, and Financial Counseling functions• Led project initiatives across the organization to drive point-of-service collection improvement, self-pay coverage source identification, and pre-registration/authorization denial avoidance

• Responsible for managing shared service (HQ) operations for revenue integrity service line across 50+ hospital profile of clients; including charge capture, CDM review and management, strategic pricing, Transfer DRG review, and clinical documentation improvement

• Responsible for on-site execution of revenue cycle initiatives in patient access and patient accounting areas, and development of measurement tools to support tracking of results