Peter Abraham Email & Phone Number

New Hartford, Ny, Us

Install and maintain administrative and system operating software for departments; maintain operating systems, client access and anti-virus software throughout the departments, including satellite offices.

Utica, New York, United States

Utica, New York, United States

Oriskany, New York, United States

• Provided technical support to employees, assisting with the installation, configuration, and maintenance of hardware and software related to computers, printers, mobile devices, and other IT equipment.• Troubleshot network connectivity issues, diagnosing and resolving problems related to Wi-Fi, VPN, and other network services.• Implemented and managed data backup solutions, ensuring that critical company data was securely backed up.

New Hartford, New York, United States

Acted as the main point of contact for customer service interactions with agents and insured individuals. Responsibilities included assisting with payment processing, reviewing billing transactions, issuing proof of insurance, and facilitating policy changes. Addressed and assessed the issues and concerns raised by callers, and collaborated with other departments to gather additional information, provide clarification, or offer assistance as needed.

New Hartford, New York, United States

Tasked with boosting sales by engaging customers, utilizing suggestive selling techniques, and imparting product knowledge across brands such as Apple, Samsung, and LG. Managed all sales-related administrative tasks, which encompassed finalizing customer contracts and warranties, retrieving items from inventory, processing customer payments, and organizing completed orders. Addressed customer queries regarding services, delivering efficient and courteous assistance across all aspects of product options and offerings.