Interact and serve as communication line between agents/customers and organization.Strategize steps and to achieve organizational goals.Achieve set targets.Manage and oversee team's performance.Ensure the team adheres to organization policies, rules and guidelines.

• Managing outlets. • Generating presales. • Ensuring drink supplies.• Ensuring compliance to Nigerian Breweries regulations. • Depleting of Nigerian Breweries items to outlets.

• Build customer interest in the services and products offered by the company.• Achieve set targets and objectives • Effective and professional Brand cross selling of company products & services.• Provide accurate product information and serve as a knowledgeable resource for customer• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly resolved.• Follow through on commitments made to customers in the course of selling.

• Play a critical role of providing clients with a first impression that is critical to engendering lasting business relationships.• Sell the Banks products and services to existing customers and intending prospects. • Ensure a seamless flow of business transactions by communicating necessary information to the customers and bank departments.• Disseminate basic technical knowledge of the products and services including E-Channels offered by the bank to internal and external customers.• Treat customers request and instructions on their various accounts and ensure they are satisfied with services provided.• Attend to customers’ complaints, request, instructions, enquiries etc.• Request for transaction instruments e.g. chequebooks, ATM cards etc. upon customers’ request. • Handle account maintenance activities; balance enquiry, freezing/unfreezing of account, placing of lien, reactivation of dormant accounts.• Ensure timely rendering of reports and issuance of ad hoc statements of account to customers.