• Assists customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies • Maintains accurate sales documentation • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions • Determine each customer's vehicle needs by asking questions and listening. • Demonstrate vehicles (includes test drives). • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty. • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. • Understand the terminology of the automobile business and keep abreast of technological changes in the product. • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

-provide prompt, attentive and knowledgeable assistance to all clients-achieve and surpass goals-insure the highest standards of client service are maintained at all times-maintain the selling floor and merchandise/ maintain and utilize client book-insure compliance with all company policies, procedures and directives-Utilize suggestive selling techniques to maximize and accessorize a sale -Monitor client purchases and client database -Maintain a keen interest in the fashion industry and market trend -understand merchandise themes to convey to clients

Increased sales goal for the store (flagship store) from 2million to 4 million Became a million dollar sales manager in first year of hireResponsible of Hiring /Firing new candidates for the store Made daily goal plan for all associate Designed and implemented windows and all floor/table presentations Evaluated competition to ensure best merchandising and cleanliness standards in the category Making sure contact with the buying office every week for product needs or replenished Raised level of merchandising and visual display to reflect the merchandise carried in store Made floor-moves regularly to enhance product for customer appeal and improve traffic flow Managed implementation of vendor-installed windows and store displays Recruit, hire, train, coach and develop sales associates.

worked in the showroom once a month to learn about new product and fitsand watch the run show for the new line of Ralph Lauren. Exceeded Polo sales goal in the assigned territory (12 location NY/NJ).Travel between stores and making sure all products merchandised in the store meet polo guideline and polo standard, plus taken picture on every visit and submit them to corporate. Analyzed sales and stock levels for $10 million dollars volume door. Responsibilities included maintaining store standards, training/supervising/scheduling.Communicated with the buyer to ensure sufficient inventory and recommended the right merchandise based on business trends.Communicated and tracked all daily, weekly, and monthly sales; and developed action plans to increase sales, as well as, capitalize on trends.

Originally hired as assistant manager, but got promoted to a Department Manager within a few months.Trained staff and directed all sales & operational activities for men's clothing department. Responsibilities also included direct selling and client consultations.Maintained a complete understanding of and instructed the department staff on current and future policies and procedure for the POS system.Increased department sales by properly merchandising and classifying inventory.Generated calling campaigns to inform clients on all upcoming events.