+ Managed the development of the company's ERP system+ Examined trends and data to troubleshoot bugs and identify new system requirements+ Designed training documentation and held sessions to increase employee productivity+ Interacted directly with Executives about project deliverables and requirements+ Implemented bug tracking software and procedures to boost project stability+ Communicated system bugs and requirements to an overseas development team

+ Managed multiple help desks to the satisfaction of management+ Built trust with people of all levels, using customer service principles+ Analyzed data to discover loop holes and bugs in the system+ Supported the IT Department in their basic functions and troubleshooting

+ Achieved recognition from management by working extra hours and being teachable+ Lowered the cost of dorm events through careful budgeting and teamwork+ Improved leadership skills by upholding community standards despite the resulting unpopularity+ Created inclusive community by creating safe spaces and providing resources+ Negotiated conflict between residents by listening and asking developmental questions+ Increased the quality of resident’s living through building… Show more + Achieved recognition from management by working extra hours and being teachable+ Lowered the cost of dorm events through careful budgeting and teamwork+ Improved leadership skills by upholding community standards despite the resulting unpopularity+ Created inclusive community by creating safe spaces and providing resources+ Negotiated conflict between residents by listening and asking developmental questions+ Increased the quality of resident’s living through building maintenance and administration Show less

+ Improved understanding of object oriented design and data structures by coding and reading+ Created reliable Smalltalk code through pair programming and test driven development+ Learned about customer collaboration and the agile method by observation and asking questions+ Increased the team’s productivity by the creation of meta programs and automation+ Maintained a block of machine learning, C++ code through refactoring+ Engaged with the software team through… Show more + Improved understanding of object oriented design and data structures by coding and reading+ Created reliable Smalltalk code through pair programming and test driven development+ Learned about customer collaboration and the agile method by observation and asking questions+ Increased the team’s productivity by the creation of meta programs and automation+ Maintained a block of machine learning, C++ code through refactoring+ Engaged with the software team through conversations over meals and game nights Show less

+ Saved the company money by clearing up supply contracts, that customers had stopped paying+ Increased customer satisfaction by answering their questions through emails and phone calls+ Managed administrative projects by effectively communicating with coworkers and management+ Learned company applications, to fulfill supply orders and understand contracts

+ Managed multiple customers at once while providing excellent customer service+ Decreased food wait times by planning and organizing the various cooking tasks+ Learned flexibility and teamwork while working to achieve department excellence+ Improved the work environment through cleaning and attention to safety policies