Operations Project Manager
CurrentLed Project Management Lifecycle: Successfully drove the full project management life cycle for Trauma Healing’s strategic growth plan and ongoing ministry programs, significantly contributing to the expansion and impact of the Trauma Healing Institute (THI).Collaborated with Leadership: Worked closely with the Director to utilize project management platforms and tools, ensuring high-quality scope definition, prioritization, and accountability. Facilitated clear communication of project responsibilities, enhancing collaboration across team functions.Engaged Stakeholders: Mobilized key department and American Bible Society (ABS) stakeholders to discuss project objectives, validate timelines, and establish clear remits. Managed agreed-upon deliverables from leadership approval through post-evaluation, ensuring successful project outcomes.Streamlined Communication: Maintained regular communication with stakeholders, particularly the Senior Director, providing project updates, addressing inquiries, and fostering strong relationships. Documented all communications to ensure clarity and continuity, promoting excellence in customer service and team synergy.Developed KPI Dashboards: Created and maintained program, project, and team KPI dashboards to support timely, data-driven decision-making aligned with mission strategy. Provided meaningful reporting to stakeholders, facilitating informed decisions.Managed Vendor Lifecycle: Oversaw the entire vendor lifecycle, including scoping projects, defining deliverables, recruiting and vetting vendors, and collaborating with ABS stakeholders to execute contracts. Monitored deliverable progress to ensure successful project execution.Handled Special Projects: Managed special projects aligned with ministry strategy as assigned by the Senior Director, ensuring alignment with organizational goals and contributing to overall mission success.