Man is an active investment management firm, managing over $114billion for global clients. As the sole Infrastructure Project Manager, I am in control of managing the full Programme of work, which has included:• Financial Trading Network Improvements. • Implementing new financial regulations for voice recording. • Enabling the (Azure) Cloud. • Hardware and System Refreshes. • New Room Booking System.

A Technical Project Manager for a £3.5m Integration architecture / Enterprise Service Bus implementation. Resolved troubled project which was delayed, had a lack of change control and was resource constraint. Managed expectations of senior clients, built relationships and resolved various technical issues to deliver on revised time frame and budget.

As part of a secure shared services projects and delivery team, I managed five Transition Managers and was responsible for delivering multiple, complex projects (both new and major upgrades) into live service operations. Major upgrades for critical government systems would only allow 20 minutes of service down-time. These implementations had to be meticulously rehearsed and managed. For new accounts, I was part of the bid and design teams to guarantee the solution was fit for purpose… Show more As part of a secure shared services projects and delivery team, I managed five Transition Managers and was responsible for delivering multiple, complex projects (both new and major upgrades) into live service operations. Major upgrades for critical government systems would only allow 20 minutes of service down-time. These implementations had to be meticulously rehearsed and managed. For new accounts, I was part of the bid and design teams to guarantee the solution was fit for purpose, whilst ensuring it would be fully supported by the shared service delivery teams. I was also responsible for estimating the on-going supporting delivery projects, which ranged from £3m to £50m. Key challenges:• Establishing new client/supplier relationships• Solving cloud and security technical problems and establishing new ways of working• Providing large estimates for service delivery at a competitive price• Designing consolidated service management solutions• Overcoming complex integration across various suppliers Show less

Assisted and trained NHS Project Managers with standardised project methodology and efficiency improvements (LEAN). This also involved implementing a new project management tool set.

Managed a team of 25 people (Developers / Testers / Configuration Managers) to produce all maintenance and minor project releases for a critical MOD system. These projects focused on complex legacy systems, but also introduced middleware appliances. Responsible for £2.25m annual budget, meeting SLAs to avoid penalties, along with status reporting and working closely with both senior clients and end users. Key challenges:• Handling a disruptive location move (including… Show more Managed a team of 25 people (Developers / Testers / Configuration Managers) to produce all maintenance and minor project releases for a critical MOD system. These projects focused on complex legacy systems, but also introduced middleware appliances. Responsible for £2.25m annual budget, meeting SLAs to avoid penalties, along with status reporting and working closely with both senior clients and end users. Key challenges:• Handling a disruptive location move (including development/support environments)• Increasing quality of releases and reducing costs via LEAN methods (i.e. reducing release cycle frequency, internal testing tools) • Building strong client relationships (with 9/10 satisfaction feedback)• Achieving Capability Maturity Model Integration (CMMI) Accreditation Show less

Owned various ITIL Process areas including: availability, continuity, capacity and change management. Managed 24/7 Operations Team, ensuring SLAs were met and led team through contractual uncertainties (location move / TUPE). Also a member of the Executive Management Team responsible for a major new contract negotiation and interpreted the impact to service operations, including likelihood and impact of any potential SLA penalties.

Supported bespoke applications which managed the refinery systems. Produced and rolled out a new electronic logbook, which was required due to new legislation. Given award for the high level of quality and professionalism shown for the logbook.