As a Technical Network Architect, I specialize in crafting comprehensive architectural documents for projects with a strong focus on security. Collaborating closely with development teams and vendors, I create high-level designs prioritizing secure solutions. Working with core product teams, I present customer requirements, emphasizing security enhancements.In an agile environment, I actively address and document security incidents, contributing to 24/7 team coverage. As a key team player in the data networking sector, I apply robust problem-solving skills to resolve security-related issues. Serving as a transformational agent, I contribute to elevated service excellence, emphasizing security measures. My advanced communication guides development, obtaining buy-in for secure technical architectures. In this dynamic role, I simplify complex technology concepts, ensuring the deployment of secure and successful solutions.I recently developed an automation tool for the sales team. This tool automates the process of generating customer-facing quotes, significantly accelerating the workflow and leading to an approximate 70% increase in sales opportunities.

As a Geek Squad Field Service Agent, I provide in-person technical support, troubleshooting, and device optimization for our valued customers. My role involves diagnosing and resolving hardware and software issues, setting up devices, and ensuring their smooth operation, all while offering personalized assistance right at the customer's location.In addition, I assist with network configurations, data transfers, and educate our customers on how to use their technology effectively. I take pride in my problem-solving skills and am dedicated to delivering a seamless digital experience for our customers, all while providing the convenience of on-site support.

• Worked in a senior role within the landscaping team to maintain the conditions of the land.• Trained new employees to utilize different equipment around the workplace.• Helped streamline the training process for new employees and helped improve the efficiency for services while offering day-to-day support.• Informed fellow coworkers on WHMIS safety measures and protocols along with proper PPE when working with heavy machinery.• Kept an orderly and clean workspace while following all guidelines and expectations needed to ensure quality conditions for the golf course.

• Ensured the safety and well-being of a diverse group of over 200 guests within and around the swimming pools, maintaining constant vigilance and attentiveness.• Engaged with patrons by offering valuable swimming tips and techniques specifically catering to individuals with limited swimming abilities, assisting them in gaining confidence and comfort in the water.• Demonstrated leadership skills by taking charge during challenging situations involving fellow patrons or lifeguard colleagues, effectively resolving conflicts, and ensuring a harmonious pool environment.• Collaborated with a diverse range of learners, parents, and fellow staff members to address individual needs, monitor progress, and create and inclusive and supporting learning environment.

• Developed a powerful, full-stack web application using Spring Boot, React and NodeJS.• To construct and serve the application, Bitbucket, REST, CI/CD Pipelines, Docker Containers, Kubernetes, and MongoDB were utilized.• Containerized the application using Docker and Bitbucket, ensuring continuous integration and deployment with Microsoft Azure. • The platform created was instrumental in attracting $1 billion in media sales. • Worked collaboratively in an engineering team environment with skilled full-stack developers and internal project managers. • Maintained professional relationships with the partner company, ensuring that the product met their requirements by holding weekly meetings using the Agile process.

• Leveraged the in-house software to track medical orders, ensuring their timely delivery. • Provided valuable suggestions to improve the usability and accessibility of the company's software, which was well received by the IT department. • Worked on computer hardware upgrades and assisted in migrating systems to new operating systems. • Supported the fulfillment of online orders during a busy season, on average completed over 200 orders per day. • Worked in an office environment to collaborate closely with the IT department, sharing ideas for software improvements.• Validated and tested newly launched software before releasing it to the rest of the internal employees, ensuring its success. • Experienced in logistics and software management and skills necessary to excel in a fast-paced and dynamic work environment.