Responsible for the successful delivery of strategic initiatives across all lines of business for a $20B in financial institution with 250 locations in 9 states. Central Technology Services provides banking partners with business analysis, custom digital/mobile development, data integration, quality assurance, cyber security, system administration, and other critical IT services.Coordinates a cross functional effort to organize and maintain a strategic planning process to identify, assess, prioritize, and approve large-scale technology initiatives. With collaborative efforts involving senior executives, line of business management, product owners, and technical partners; ensures alignment with organizational objectives and key performance metrics.Develops and delivers project/program analysis including business case justifications, cost/benefit analysis, project roadmaps, resource utilization assessments, status reporting, and post implementation reviews.Oversees the strategic project/program portfolio to monitor and report status and performance against specified criteria/metrics and engages stakeholders to ensure timely response to issues, opportunities, and changes.Develops and maintains PMO project management practices, methodologies, standards, and templates for waterfall, agile, and hybrid project management to ensure effective and consistent delivery for all projects.Manages and develops staff to support a culture of high-performing and collaborative team members and ensure adoption of best practices, consistency in the delivery/approach, and continuous improvement as people, processes, and technology evolve.Actively manages a portfolio of projects/programs for critical and transformational engagements including system implementations, growth and expansion initiatives, and custom software development.Serves as an Officer for Central Bank and a member of the senior management team at Central Technology Services.

Project/Program Manager responsible for the successful delivery of Holding Company initiatives across 13 Affiliate Banks with 130+ branches in 4 states. Managed resource utilization for the Project Management Office and oversaw project assignments for all Retail, Online/Mobile and Credit Card strategic initiatives.Developed and maintained a strategic technology planning process to identify, prioritize and approve all major holding company initiatives. Coordinated with senior management to facilitate planning on an annual basis, track performance against plan and assess solution effectiveness.Responsible for project governance and oversight for strategic initiatives. Managed business case justifications, status reporting, change request approvals and post implementation reviews to monitor project performance.Successfully managed teams of Project Managers, Business Analysts and Technical and Subject Matter Experts to ensure effective solution delivery. Responsible for project initiation, planning, execution, monitoring and controlling and closing for strategic initiatives, including:-Retail Sales Platform Implementation – Delivery of a vendor a solution to replace custom developed legacy systems. System features included account opening/closing, product sales, account maintenance and customer service. -Teller Platform Implementation – Replacement of a legacy system to improve customer service and reduce cost of back office maintenance. System features included all teller transactions with new image capture capabilities.- Credit/Debit Card Alert Management Solution – Implementation of a vendor solution to monitor credit/debit card activity, provide custom alerting configurations, and deliver alerts and notification to users via push, text, or email.

Responsible for the successful design, development, testing, training and deploy of Oracle products and services for a national client base of large and mid-sized organizations. Provided fit/gap analysis to determine system and process improvement requirements and coordinated teams of subject matter experts and technical resources on complex, multi-phased projects, including:-PeopleSoft 9.1 HR System Upgrade – Lead analyst responsible for the upgrade of HR and benefits software to for an employee base in more than 3,700 locations across 18 countries.-PeopleSoft 8.8 HR System Integration – Analyst responsible for system testing and end-user training during merger activities impacting over 3,700 locations in 18 countries.-PeopleSoft 9.0 Benefits System Implementation – Analyst responsible for system design, configuration, parallel and regression testing for benefit plans impacting more than 1,500 employees.