Service Technician
CurrentPerforms or assists with installation, programming and checkout of systems and service installed jobs. Installation of Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue SystemsInteract with Customers, Vendors, and other Contractors on-site to properly coordinate successful installationsDrive to the job sites per instruction of manager, assess customer’s installation or service/repair needs and complete the repair of the product to the customer’s satisfaction and complete service documentationConsistently seek and promote business opportunities for service, sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to be capable of pricing, marketing, and selling replacement products and repair partsMaintain safe working environment and upon completion of day’s work ensure job site is clean and clear of debris.Ensure that all job tickets and time sheets are completed, signed and submitted accurately to ensure all tickets are processed in a timely manner and all time sheets reach the payroll department before cutoffComplete all job tickets and collects COD’s when applicable; call management if a problem occurs with the collection or scope of work changesMaintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions
