Team Lead Ppm Financial Experts (Servicenow, Sap)
Current• Leading a global team working with ServiceNow PPM, ITSM and SAP CO / FI.• Responsible for a first level support team to answer tickets related to PPM Financial problems within AZ Technology and all onboarded Branches / Subsidiaries (currently 24 locations worldwide) raised via ServiceNow ITSM• Start initiatives based on the raised tickets (process problems, workflow interruptions, know-how problems, financial problems) to improve or fix tools and processes and as well to share the know-how of ServiceNow PPM Financial and related tools, like SAP FI / CO or ServiceNow ITSM.