Guest Relations Specialist
Current
Orlando, Florida, United States
- Assisted Guests with ticket concerns & itinerary planning while maintaining show and efficiency standards
- Implemented complex problem-solving skills to assist Guests including partnerships with other departments around property
- Trained new cast members in the role and updated current cast members with new training
- Communicated to all areas ensuring strong partnerships
- Focused specific attention on Cast in the area of wellbeing through check ins and ensuring comfort with role