Peter Bensusan Email & Phone Number

Highly motivated individual with a wealth of Collections experience. Strong proven track record: restructuring / working on distressed ledgers, be it through acquisitions / mergers / neglect / poor data or badly managed, solving difficult problems, leveraging current technologies / implementing improvements through reshaping and or creating new / additional processes. Forte, staying focused using natural ability and vast experience to foresee and solve problems, identifying barriers / problem areas within the Accounts Receivable (Customer to Cash - Credit, Collections, Dispute Resolution, Billing, Systems etc).Thrives under pressure, able to “think outside the box” using an uncomplicated and common-sense approach to achieve desired outcomes. A strong leader who believes in team work and empowering individuals to reach their full potential, sharing knowledge and experience to enrich individuals and organisations.Very strong Collections skills gained from various roles to facilitate linking operational processes with financial management.Key Strengths • Adaptability – Resolving long standing issues can identify unknown information, adapting to a moving landscape is key to the delivery of desired outcomes • Communication – Engage internal and external stakeholders to ensure desired outcome is achieved• Delivering Excellent Outcomes – Taking responsibility and accountability for projects has enabled the consistent delivery of projects • Leadership – Empowered and inclusive working environments enables teams to flourish and assists in the continual improvements of organisations workforce and processes• Receivables – Held various Collections and Management roles within multiple industries – Pharmaceuticals / Telecoms / Retail / Civil Service Superseded all expectation within my EMEA role and the recognition I have attracted, I have evolved to become the go to person for all the Coloron Global Regions. During 2019 I was invited by the Group CFO to visit America and Asia to mirror my collection process across all the other 5 regional Colorcon companies, with the end goal, to oversee Globally and report back to the Group CFO.

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  Credit Manager

  Colorcon®

  Feb 2012 - Present - Dartford, United Kingdom

  Projects / implementationsGlobal Project Lead for Q3-21 implementation of Oracle Advance Collections.I was part of the testing team, for the group implementation for Oracle R12 from 11iI have been or am the project lead for implementing / testing on a Global basis for ARElectronic despatch of invoicesElectronic despatch of monthly statementsElectronic dunning lettersCustoms forms to upload chasing comments in Oracle (Account details / Notes Field)Program, to identify accounts not used for a year, reducing credit limit to zero, and defaulting payment terms to CIA (Cash in Advance)Automation of cash receipt, using download from bank, to enable account matching with validation, then upload receipt to Oracle and allocate to invoiceAutomated creation of weekly chasing collection spreadsheet.Automated held orders spreadsheet, able to monitor overdue accounts, paid overdue invoices and flagging held orders for overdue invoices, and the timely release (Manual) of customer orders. WIP Custom form for automated release of released orders.Rewriting all Receivable SOP’s (Stannard Operating Procedures)Presented numerous presentations to various stakeholders within the business, educating and sharing the purpose as to the need to implement / change processes, this particular surrounds the holds process, which greatly impacts on the whole business.