Culture Transformation Consultant to Caribbean Airlines to transform its culture into a customer-focused, employee-friendly, competitive airline. Sessions initiated with the Executive Leadership Committee; sessions to the rest of the organization to continue in 2010.Transformation Consultant to Chairman of the Board and Transformation Task Force of Caribbean air carrier (British West Indian Airways) with the goal of becoming a financially-viable, customer-focused, employee-friendly airline. Recommendations focused on creating a new vision, new competitive business strategies, new leadership structures, culture transformation, improving relationships with unions, aligning employee performance with business strategies, and improving employee communication.Business consultant to an Indiana hospital to transform it into a 21st Century health care competitor, and a hospital of choice for patients, physicians, and other health professionals. With the CEO and senior executive staff, created a Vision statement and Core Values for the organization. Defined processes to align business strategy with the Vision, to track and measure organizational implementation plans, and to develop communication strategies to inform on progress.

School of Business and LeadershipLecturer at the graduate and undergraduate levels in Organizational Behavior; Methods of Executive Management; Strategy Formulation; Motivation, Development and Change; Intercultural and Global Issues; Organizational Development & Change, and International Issues in Business.

My primary focus is consulting to managers on how to use their human asset strategically to increase profitabity by treating them as partners in business success. Our motto is "Changing Orgnizations One Employee at a Time"

Lecturer at the undergraduate level in Strategic Planning, Employee and Labor Relations, and Strategic Human Resource Planning.

Consultant to senior managers in Market Offices and service centers across the U.S., on HR issues that included: Redesign of HR Policies and Procedures, Staffing and Retention, Culture Transformation, Employee Relations, Conflict Resolution, inter-departmental teamwork, Service Center Associate Retention, Team Development, and 360-degree feedback.Change Management/Culture Transformation facilitator to 17,000 employees across the U. S.Implemented an organization-wide competency-based leadership development curriculum. Process included pre- and post-assessments to monitor changes in key behaviors. Created and maintained an Internet-based Virtual University, an e-learning site for self-directed leadership development.

Partnered with business unit leaders to translate strategic imperatives into business unit objectives. Outcomes included clarity of business unit goals across the company, and increased alignment of business operations with company’s mission and values. Improved management’s ability to track employee contribution to business success, as measured through surveys, and a quarterly Business Accomplishment Scorecard which I created.Guided alignment of people and business strategies as member of the Executive Operations Committee.Created, and managed the corporate Organizational Development department. Recruited administrative and training professionals; managed departmental budgets, staff development, and developed corporate HRD policies.Designed, implemented and monitored Learning and Organizational Development interventions including Core Competency Profiles, Career and Succession Planning, Talent Management, Change Management, Project Management, Employee Communication and Motivation, New Employee Orientation, Rewards and Recognition, and Diversity as a Strategic Business Imperative.

Converted a paper-driven human resource administration to a fully networked mainframe-based Human Resource Information System across Massachusetts, Rhode Island and New Hampshire.Facilitated business transformation workshops for union and non-union leaders. Sessions on trust building, collaboration, coaching, and performance management, contributed to cultural transformation going into a deregulated industry environment.

Designed and led development of a PC-based Human Resource Information System for the Office of Human Resources, Kennedy School of Government at Harvard University. Outcomes improved human resource administration among faculty, staff, and employees.Designed and led simulation-based I/T Project Management workshops for I/S professionals and business managers in Trinidad & Tobago. Improved their ability to complete projects on time, within budget, and according to specifications.

Consultant to Fortune 500 and international companies to resolve alignment between I/T, business, and human asset strategies. Accomplishments included:Business and Technology alignment project at a South American petroleum company to facilitate its transformation to a world-class OPEC competitor.Executive development program at a division of General Motors on linking business and technology strategies.Development of an Information Technology strategy for a privatized Canadian Government agency.