Solutions Architect with over 20 years of experience in business systems administration, consulting, and operations leadership. Currently serving as a Business Systems Administrator at GE Lighting, where I design, execute, and support analytical strategies, translate data into actionable insights, and manage complex issues through collaboration and experimentation. My role involves genesis level experimental design, resolving data quality issues, and enhancing customer and stakeholder experiences through insightful reporting and efficient data management.Previously, as a Senior Business Consultant at Metron Inc., I led the integration of complex changes across departments, resolved system and business process issues, and provided strategic guidance to improve business processes. I managed project requirements, defined performance metrics, and oversaw software development and data technology management. My leadership extended to coaching teams, managing customer programs, and ensuring adherence to best practices.As Director of Operations / COO at S.M.I.L.E. Inc., I successfully developed and executed operational strategies, managed financial systems, and directed cost controls in a startup environment. I led technical and support teams, improved department processes, and implemented efficient labor planning. My focus on leadership, employee engagement, and adherence to safety and policy standards was integral to driving organizational success.Skilled in data analysis, project management, and strategic planning, I bring a comprehensive understanding of business operations and a proven track record of enhancing efficiency and achieving performance goals.