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@paychex.com
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Peter Bertucci is listed as Service and Retention Manager at Paychex, based in Rochester, New York, United States. AeroLeads shows a work email signal at paychex.com and a matched LinkedIn profile for Peter Bertucci.
Peter Bertucci previously worked as PIA Service and Retention Manager at Paychex and Major Account Manager at Paychex. Peter Bertucci holds Bachelor Of Arts - Ba, History from Suny Geneseo.
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AeroLeads found 1 current-domain work email signal for Peter Bertucci. Compare company email patterns before reaching out.
I am hardworking, detail-oriented, and passionate about delivering great customer service. I work well independently and as part of a team. I believe in building great partnerships with both external clients and internal colleagues through respect and accountability. By being accountable and treating others with respect, I demonstrate that I value the relationship and that I will work hard to foster that connection.I value feedback and strive to continuously improve. I have strong analytical, interpersonal, and organizational skills. I ask questions and try to get different perspectives on situations rather than only considering my point of view and how something might directly impact me.
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A career timeline built from the work history available for this profile.
Rochester, NY, US
Manage a team of Account Managers and Service Specialists servicing our largest Health & Benefits clients in the Northeast region. Drive retention and client experience through proactive service. Assist with client escalations to provide issue resolution. Promote career development and advancement through regular employee 1x1s and coaching.
Rochester, NY, US
Served as the main point of contact for our largest clients for all insurance benefits needs including annual renewal, ongoing administration, and resolving issues. Established annual strategic plans and consistently followed up with the client to ensure the delivery of the plan. Educated clients on compliance requirements and best practices Worked closely.
Rochester, NY, US
Served as the main point of contact for our second-tier clients for all insurance benefits needs including annual renewal, ongoing administration, and resolving issues. Answered questions and resolved issues for client administrators and individual employees. Collaborated with supervisors and our client communication team to develop a follow-up template.
Rochester, NY, US
Served as the main point of contact for our mid-level clients for all insurance benefits needs including annual renewal, ongoing administration, and resolving issues. Conducted face-to-face meetings with client contacts to review insurance options, as well as on-site open enrollment presentations to employees. Became a Subject Matter Expert to increase.
Rochester, NY, US
Managed book of business of more than three hundred clients with an average monthly retention rate of over 98%. Supported clients as they worked through their yearly medical renewal and enrolling new employees. Completed welcome calls and welcome emails to ensure a smooth transition for new clients
Rochester, NY, US
Answered inbound calls from COBRA clients and participants as well as Health and Benefits clients. Assisted the team with escalated calls and complex issues. Collaborated with supervisors of various departments to develop security check guidelines.
Rochester, NY, US
Processed Employee Data Sheets to send election paperwork to potential COBRA participants. Updated client’s insurance rates and added new plans to our system. Set up new clients in the system and led welcome calls to review service with clients
Other employees you can reach at paychex.com. View company contacts →
Brad Zoller
Colleague at Paychex
West Henrietta, New York, United States, United States
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Nicholas Jerome Jr
Colleague at Paychex
Rochester, New York, United States, United States
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Tim Gray
Colleague at Paychex
Virginia Beach, Virginia, United States, United States
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Beula Nancy
Colleague at Paychex
Bengaluru, Karnataka, India, India
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Elizabeth Roxstrom
Colleague at Paychex
United States, United States
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Manisha Giri
Colleague at Paychex
Scottsville, New York, United States, United States
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LB
Larrita Blalack
Colleague at Paychex
Oklahoma City, Oklahoma, United States, United States
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SM
Shaniah Mills
Colleague at Paychex
St Petersburg, Florida, United States, United States
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JS
Justin Slattery
Colleague at Paychex
Webster, New York, United States, United States
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RL
Rene Lopez-Gaxiola
Colleague at Paychex
Brooklyn, New York, United States, United States
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Quick answers generated from the profile data available on this page.
Peter Bertucci works for Paychex.
Peter Bertucci is listed as Service and Retention Manager at Paychex.
AeroLeads has found 1 work email signal at @paychex.com for Peter Bertucci at Paychex.
Peter Bertucci is based in Rochester, New York, United States while working with Paychex.
Peter Bertucci has worked for Paychex.
Peter Bertucci's colleagues at Paychex include Brad Zoller, Nicholas Jerome Jr, Tim Gray, Beula Nancy, and Elizabeth Roxstrom.
You can use AeroLeads to view verified contact signals for Peter Bertucci at Paychex, including work email, phone, and LinkedIn data when available.
Peter Bertucci holds Bachelor Of Arts - Ba, History from Suny Geneseo.
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