Peter Biely Email & Phone Number
@att.com
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Who is Peter Biely? Overview
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Peter Biely is listed as TSI Senior Tier 2 at AT&T, a company with 218956 employees, based in Brno, South Moravia, Czech Republic. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Peter Biely.
Peter Biely previously worked as Microsoft Technical support team leader for CZ,SK,HU at Arvato Systems and Microsoft Technical Support Engineer at Arvato Systems. Peter Biely holds High School from Gymnazium Janka Krala, Zlate Moravce.
Email format at AT&T
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AeroLeads found 1 current-domain work email signal for Peter Biely. Compare company email patterns before reaching out.
About Peter Biely
Experienced Senior with a demonstrated history of working in the telecommunications industry. Skilled in Microsoft Word, Management, Troubleshooting, Training, and Customer Service. Strong information technology professional graduated from Gymnazium Janka Krala, Zlate moravce.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, and 8 others.
Peter Biely's current company
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Peter Biely work experience
A career timeline built from the work history available for this profile.
Tsi Senior Tier 2
Current- IT problem management and IT customer care
- Systems implementation and planning for pre-approved products and applications
- Configurating new PCs with the standard AT&T image and delivery to the end-users
- Performing installation, configuration, analysis, and troubleshooting of desktop software and hardware, network components, remote access, and other IT infrastructure and telecommunication matters as well as ensuring.
- Integrating new software into the standards that apply to the software and hardware platforms specified in AT&T’s Technology Strategies & Standards
- Responsibility to test and implement applications that have diverse degrees of complexity (client/server, mainframe or PC applications)
Microsoft Technical Support Team Leader For Cz,Sk,Hu
- Providing technical leadership for Microsoft(Czech Republic, Slovakia, Hungary) consumer support team.
- Driving technical expertise and timelines of support delivered from the team.
- Identification of the root cause and solution recommendation.
- Mentoring technicians through coaching and providing case feedback (10 people).
- Escalation to Microsoft, Case wellness, Reducing backlog, Achieving customer satisfaction.
- Monitoring agents and their work on tickets and forums.
Microsoft Technical Support Engineer
- Second level technical support of Microsoft products for end users and business customers
- Accepting-identifying-solving-resolving customers´ issues
- Achieving of required KPIs, SLAs, CSAT
- Communication with international Microsoft GTSC (escalations, bug identifications, problem collaboration)
- Providing technical trainings (classroom and individual)
- Moderating technical support forum http://answers.microsoft.com/cs-cz
Microsoft Customer Support | Licensing Consultant
- Licensing consultant for Microsoft products
- Providing pre-sale and post-sale support and information about standalone products and network solutions, specialization in licensing policies
- Communication with business customers, certified partners, distributors, IT professionals, developers, as well as end users
- Cooperation with other Microsoft departments
- Making reports, coaching agents, providing helpdesk for new hires, managing team as Senior agent
- Regularly study of new products with knowledge tests
Colleagues at AT&T
Other employees you can reach at att.eu. View company contacts for 218956 employees →
Tonya Elliott
Colleague at At&TShallowater, Texas, United States, United States
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JJ
Jennifer Jo Wallace
Colleague at At&TSan Antonio, Texas Metropolitan Area, United States
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AF
Adrienne Fitzgerald
Colleague at At&TLithonia, Georgia, United States, United States
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JJ
Jay Johnson Att
Colleague at At&TSchaumburg, Illinois, United States, United States
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ML
Michael L
Colleague at At&TPotwin, Kansas, United States, United States
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LO
Laurie Ortiz
Colleague at At&TStafford, Virginia, United States, United States
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PA
Paul A Taylor
Colleague at At&TGreenfield, Indiana, United States, United States
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CN
Celia Nogales
Colleague at At&TBethesda, Maryland, United States, United States
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BC
Barbara Coubrough
Colleague at At&TCleveland, Ohio, United States, United States
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NN
Nayana Nikesh
Colleague at At&TSharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
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Peter Biely education
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Gymnazium Janka Krala, Zlate Moravce
Frequently asked questions about Peter Biely
Quick answers generated from the profile data available on this page.
What company does Peter Biely work for?
Peter Biely works for AT&T.
What is Peter Biely's role at AT&T?
Peter Biely is listed as TSI Senior Tier 2 at AT&T.
What is Peter Biely's email address?
AeroLeads has found 1 work email signal at @att.com for Peter Biely at AT&T.
Where is Peter Biely based?
Peter Biely is based in Brno, South Moravia, Czech Republic while working with AT&T.
What companies has Peter Biely worked for?
Peter Biely has worked for At&T and Arvato Systems.
Who are Peter Biely's colleagues at AT&T?
Peter Biely's colleagues at AT&T include Tonya Elliott, Jennifer Jo Wallace, Adrienne Fitzgerald, Jay Johnson Att, and Michael L.
How can I contact Peter Biely?
You can use AeroLeads to view verified contact signals for Peter Biely at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Peter Biely attend?
Peter Biely holds High School from Gymnazium Janka Krala, Zlate Moravce.
What skills is Peter Biely known for?
Peter Biely is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Training, Leadership, Management, and Project Management.
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