Peter Bradley Email & Phone Number

Manchester | Waalwijk | Singapore | | Køge | NY, GB

K3 has a portfolio of software and hardware delivery solutions, and I have overall responsibility for delivering each retail offering from cloud-POS (SaaS solution), MS-Apps on Business Central, customized global software built on Business Central to service the IKEA retail infrastructure, chain sustainability tracking software for fashion manufacture.I.

San Jose, California, US

Our mobile security solutions are designed for a world where mobile threats are evolving rapidly. Wandera tackles known and unknown threats, for any OS, with or without any UEM. We protect your business from mobile cyber threats and employee usage risks, stopping threats at both the endpoint and in the network. With Wandera, there are no trade-offs between.

London, GB

Monroe, LA, US

San Jose, CA, US

• Cisco CWS (Cloud Web Security) is an integrated http-led, cloud filtered SaaS service tunnelling traffic to the Secure Cloud at designated global Cisco Data Centres providing zero day protection from malware along with.
• Led all aspects of Service Delivery, Service Operations, Service Desk and Client Services
• Technical Delivery of seats to Clients such as Shell, BP, GE, IKEA, Public Sector
• Responsible for all SOWs, MSAs, SLAs, OLAs
• Led introduction of ITIL framework in the former ScanSafe Operation with best practice
• Spearheaded the Integrated Service Engine cloud based Service Management Tool

San Jose, CA, US

• ScanSafe's mission was to disrupt the c. $1Bn corporate web security market by being the first to offer a SaaS (software-as-a-service) approach which reduced costs and improved the effectiveness of security. At the.
• Increased Delivery quota by +100% (350 contiguous projects to 800+)
• Standardization of all processes, documents, ITIL framework, work place references
• Spearheaded SLAs, OLAs, SOWs, Project Plans, CM, CAB, PM Cycle, Corrective Actions
• Oversaw transition of Business Commit to Business Acceptance Process
• Championed introduction of new CRM system (integrated to ITIL CMDB)

London, United Kingdom, GB

• ROADtoDATA was a global leader in automotive price and specifications providing a detailed on line tool and automated report mailing tool to the automotive industry. With a key list of clients using the comparator.
• Deployed company-wide ITIL model including Incident & Prob Mgmt
• Set up Global Support Desk with SLAs, CRM, Global Support Teams, Software Migration
• Spearheaded Technical Operations Reorg (Structured IM, CAB, CM, PM, Release Mgmt)
• Responsible for creating a customer-led feature request into production cycle
• Led the team of Relationship Account Managers responsible for selling Service Deliverables at Time and Expenses charter

• St Minver is a venture capital organisation in the online gaming industry headquartered in Gibraltar with offices throughout the world. It is a premier provider of online poker, bingo and slot machines working with.
• Designed and implemented the internal IT ticketing system
• Spearheaded a move to ITIL-based Tech Ops deploying Service Outage Maintenance Windows, Methods of Procedure, CAB and CM, Pre-Prod Environment
• Completely overhauled the QA function from black/white box testing, UAT and go-live
• Redesigned the infrastructure monitoring system to include bottom up markers (including experiential monitors at the customer layer)
• Drove the Security Policy and Business Continuity Plan through the business

Basking Ridge, NJ, US

• Verizon Webhosting was formed as part of the acquisition of Digex, the largest webhosting provider in North America. Verizon Webhosting provides fully monitored server and networking infrastructure (along with.
• Aligning the flow-process of Imps, build, handover and support
• Merge of Imps US and UK to follow-the-sun Implementations
• Set up of standard Implementations Projects
• Decrease of QA failures (resubmissions)
• Deployed ITIL principles in work practices

Managed a portfolio of corporate accounts in the fully webhosted environment. Responsible for relationship managment, technical resolution (in German, English and Spanish).

Education record

Education record

Filologia