Peter Bridge Email & Phone Number

Australia

• Managed day-to-day operations of an aged care home with 126 beds and 140+ staff, ensuring ACQSC compliance and overseeing performance management.
• Led financial planning, budgeting, and upgrade planning for the home's cafe, living spaces, and rooms.
• Achieved a 15% increase in resident satisfaction scores through strategic upgrades and improvements in facility services.

Bondi

• Managed a team of 120+ members in a high-end boutique aged care home, exceeding customer and resident service expectations.
• Implemented strategies that led to an 80% reduction in complaints within 3 months.
• Produced monthly management reports for the CEO and Board members, showcasing positive staff engagement and reduced turnover.

Australia

• In this role, I work within our Aged Care homes as a Facility Manager (Burwood home – 18 months, Miranda home – 6 months), offering person-centred care to residents. I am fully responsible for managing and running.
• Oversee all resident care (social, wellbeing, spiritual, diversity and cultural needs) and liaise with families regarding individual requirements, so that we can tailor care for our residents.
• Manage day-to-day operations for a multi-disciplinary team of up to 90 direct reports (staff & contractors), including HR, administration, reporting, budget management, coaching/mentoring and training.
• Ensure that homes are compliant with Standard 4 of the required government regulations and eight standards for Aged Care.
• Undertake facility risk assessments and audits to ensure compliance with the Aged Care Standards.
• Provide monthly reporting to the senior management and Board on each home's compliance with the Australian Government Aged Care Standards, as well as regular updates to the Operations Manager.

Sydney, Australia

• As a Group Leisure & Lifestyle Manager for the Jesmond Group, I managed the Diversional Therapy needs of 300+ residents, as well as Aged Care compliance, and management of Leisure & Lifestyle teams across 4 nursing.
• Oversee all resident care (social, wellbeing, spiritual, diversity and cultural needs) and liaise with families regarding individual requirements, so that we can tailor our care for residents.
• Provide monthly reporting to the senior management and Board on each home's compliance with the new Australian Government Aged Care Standards, as well as regular updates to the COO and CEO.
• Provide support and work closely with the group’s Facility Managers and their teams, assisting all homes to prepare for Aged Care Government Auditing and Quality Safety Commission visits.
• Manage day-to-day operations for a multi-disciplinary team of up to 90 direct reports, including HR, administration, reporting, budget management, coaching/mentoring, learning and development.
• Undertake site risk assessments and audits to ensure compliance across the Aged Care Standards for the group.

Sydney, New South Wales, Australia

• In this role, I managed the Diversional Therapy needs of 116 residents of an aged care facility, including high needs dementia residenta, for Allity's Redleaf Manor in Concord.Duties included:
• Coordinated daily operations for a team of seven staff, as well as working in conjunction with our Registered Nurses and Care Managers to assist with management of up to 20 nursing staff per shift.
• Undertook all reporting for the General Manager, producing weekly, monthly and annual reports.
• Successfully introduced and implemented a new spirituality program and an inter-generational program within the home, linked to and involving the local community.
• Built networks within the community, including a new volunteer program, art therapy, music therapy and dementia-specific programs.
• Worked closely with the Marketing Manager and Operations Manager, assisting with home occupancy rates and marketing campaigns, as well as other special events held within the home.

Sydney, New South Wales, Australia

• In this role, I was responsible for delivering ‘Person Centered Care’ within the Marion Aged Care Community and Residential Home, ensuring that the needs of all residents were being met. Key duties were:
• Undertake reporting on the needs of our residents to the Facility Manager, Deputy Manager and Registered Nurses.
• Worked closely with 130 residents and their families, including residents with various levels of dementia, palliative care and high-level care needs; offering and facilitating various Leisure and Lifestyle programs.
• Member of the resident steering groups, as well as attending the Resident’s and Carer’s meetings.
• Worked as part of an informal network extending across different teams and departments of Uniting, as well as other external providers; utilising my personal and professional contacts to build programs within the.
• Operated as part of a team that was instrumental in developing new programs that were Dementia-specific and tailored to individual needs.

Sydney, New South Wales, Australia

• WoodBridge is a small private business providing one-on-one clinical supervision, mentoring, coaching and counselling services; supporting Police Officers, Corrective Services Officers, Ambulance Officers and.
• Oversee the sales and promotion of company products and services, supporting WoodBridge to undergo a transformation through continuous communication with major corporations, NGO programs and clinical supervision.
• Lead day-to-day operations for the marketing team, including coaching and mentoring of staff, daily communication and training programs.
• Undertake risk assessments at WoodBridge, implementing mitigation and management measures.
• Provide client mentoring and support to Police Officers, Corrective Services Officers, Ambulance Officers and Paramedics after a major or critical incident.
• Design, promote and run events and workshops. This included delivery of several court ordered workshops for NSW Corrective Services (EQUIPS) to support recent paroles to manage anger and provide skills for their return.

Sydney, New South Wales, Australia

• Work closely with Local Area Commands (LAC) to liaise with the public and respond to callouts that deal with domestic issues.
• Respond to emergency situations and motor vehicle accidents.
• Work with businesses and the general public on a diverse range of activities, including incidents of lost property and providing counselling services to family members after traumatic events.
• Report to Police Prosecutors for court appearances relating to cases that we had attended.
• Report directly to the Duty Sergeant of the station and liaise with other senior members and departments.
• Work as a Gay and Lesbian Liaison Officer (GLLO), collaborating with the LGBTQI community regarding same-sex domestic violence issues. Subsequently, provide support to victims through the court process and ensure.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Diploma, Leisure & Health

Education record

Bachelor'S Degree, Health Science