Peter Bron Email & Phone Number

Brisbane, Australia

 Responsible for case management of injured workers under WorkCover’s polices standards and KPIs by ensuring suitable engagement with rehabilitation services. Assisted clients with scheduling with allied health and medical personnel as part of their ‘on track plan’ to ensure correct implementation of needed care  Wrote and compiled reports that justified additional spending for difficult cases regarding vulnerable clients.  Developed and monitored financial management of… Show more  Responsible for case management of injured workers under WorkCover’s polices standards and KPIs by ensuring suitable engagement with rehabilitation services. Assisted clients with scheduling with allied health and medical personnel as part of their ‘on track plan’ to ensure correct implementation of needed care  Wrote and compiled reports that justified additional spending for difficult cases regarding vulnerable clients.  Developed and monitored financial management of resources for injured workers and efficiently managed complex medical and allied health reports, whilst ensuring confidentiality and best practice. Developing and maintaining effective and trusted relationships with policy holders with multimillion-dollar premiums with WorkCover Queensland Show less

Brisbane, Australia

 Was trained in the management of railway control systems to ensure that Queensland Rail trains operated within timetables. Engaged in forward planning to ensure minimal impact upon railway services by flood planning, and awareness of extreme weather events with minimal interruption to consumers.

Brisbane, Australia

CASE MANAGER | CULTURAL CONSULTANT & SUPERVISOR | LIAISON WORKER | TEAM LEADER | PROJECT OFFICER As a project officer, seconded to Nauru to conduct community assessments and audits in order to alleviate the housing crisis and engaged with emergency response planning for impacted clients.  In Nauru and working with limited resources, independently developed a housing program that visibly displayed where people lived and pinpointed possible gaps; this living “roadmap” assisted in… Show more CASE MANAGER | CULTURAL CONSULTANT & SUPERVISOR | LIAISON WORKER | TEAM LEADER | PROJECT OFFICER As a project officer, seconded to Nauru to conduct community assessments and audits in order to alleviate the housing crisis and engaged with emergency response planning for impacted clients.  In Nauru and working with limited resources, independently developed a housing program that visibly displayed where people lived and pinpointed possible gaps; this living “roadmap” assisted in finding suitable accommodation matches.  Extracted vital information from clients that formed cohesive reports, enabled proper forward planning and delivered better services to clients. Responsible for case management of refugees under Federal Government policy standards and KPIs by ensuring the wellbeing of asylum seekers through record maintenance and assessments. Oversaw a range of male/female clients and families of up to 30 per month and aging between 16-67 years old, and from multiple nationalities and cultures. Reported frequently to Federal Government on complex case plans compromising of Orientation, Social Engagement, Mental Health and Physical Health and Educational outcomes. Performed the role of Cultural Consultant Supervisor and Coordinator and in eight months, designed and embedded new supervisory practices that emphasised upskilling, improved professionalism across the organisation, diminished internal conflicts and strengthened communication between teams.  Integrated 90% of clients into the Australian community with 10% continuing to receive ongoing support. Wrote and compiled reports that justified additional revenue for MDA that resulted in further support and services being provided to vulnerable clients.  Reactivated and redeveloped the MDA volunteering team that recruited, trained and supported over 200 volunteers. Show less

Brisbane, Australia

 Accountable for supervising a team of one to five unarmed security officers, regularly upheld patron safety at the Cleveland Tavern and organised security control for multiple hotels and venues across Brisbane. Liaised with night managers at various locations to create security management and liquor compliance plans when managing social events of up to 200 people.  Planned contingences for unexpected events, coordinated security for nightclubs and registered venues including crowd… Show more  Accountable for supervising a team of one to five unarmed security officers, regularly upheld patron safety at the Cleveland Tavern and organised security control for multiple hotels and venues across Brisbane. Liaised with night managers at various locations to create security management and liquor compliance plans when managing social events of up to 200 people.  Planned contingences for unexpected events, coordinated security for nightclubs and registered venues including crowd control and horse racing meets. Encouraged open communication amongst the team including pre and post briefings after events to ensure staff were professionally supported. Identified intimidating tactics, taught security guards “de-escalation” skills that resulted in violent incidents decreasing at the Cleveland Tavern from five to one on average during a weekend shift. Show less

Ipswich, Australia

 Provided support to new investigators and consulted with representatives from Queensland Police, Community Health Services, Courts and Indigenous support agencies to ensure cases were of a high standard and culturally appropriate. Worked with seven investigators to eliminate an excessive backlog of Indigenous cases in Queensland by implementing geographical case management strategies and pushing for policy change that minimised future workloads.  Reviewed caseloads and… Show more  Provided support to new investigators and consulted with representatives from Queensland Police, Community Health Services, Courts and Indigenous support agencies to ensure cases were of a high standard and culturally appropriate. Worked with seven investigators to eliminate an excessive backlog of Indigenous cases in Queensland by implementing geographical case management strategies and pushing for policy change that minimised future workloads.  Reviewed caseloads and classifications via the online integrated client management system, travelled to the schools and residences to interview children and family members in order to attain in-depth analysis and information.  Recommended courses of action that often led to intensive support from Child and Youth Mental Health services or agencies such as Mission Australia and in extreme cases progressing legal proceedings against parents/guardians. Prepared, assessed and transcribed client interviews and communications into accurate and detail reports that were used for Court hearings and case reviews. Achieved a higher than average rate of 12 completed cases per month, compared against the mandatory KPI of eight. Show less