studying architectural technology

Responsible for the implementation of a maintenance schedule as well as organising improvements to the hotel including room upgrades and water and waste improvements as well as general maintenance that comes with a late Victorian villaMaintenance person - May 2007 to May 2009My work on the Kilbryde Estate just outside Dunblane included all heavy external work including wood chopping and collection for the winter any decorating and maintenance to the castle as and when required

Took a contract for the replacement of four kitchens in a women's aid group hostel that was delayed by the client by nearly a year. They had paid in advance. When work started, a very different job was completed that was not in line with the monies paid. By negotiation and planning this problem was resolved.In a street where flooding was normal at the base of the driveways I created a self-draining driveway that stopped the water simply flooding over the bricks and causing a problem. This not only meant a happy client but also lots more business.Operations Manager - 1998 - McKellars of Wishaw, JewellersResponsible for the day to day running of a successful jewellery business in the centre of the town. When I joined the business, the staff were semi hostile due to the negative influence of a long term employee. I got to know the staff, arranged social events and increased management control. This in time made the business a happy place to work for all concerned.; Joined as a delivery driver rising through the ranks to become the branch manager of a large retail shop in Paisley in 1993. Responsible for all aspects of staff management, inventory control, cash reconciliation, running promotions, working with the area manager, building the business in terms of turnover, profitability, and content regular customers.Improved the planning and scheduling of deliveries to make better use of the resources, reduce costs and improve client service.Staff often got frustrated at the Christmas rush as it had the effect of curtailing their social life at this festive time. By making a clear and fair work schedule and discussing this wit the team managed to get a fair degree of willing acceptance.Improved the business turnover by 7% between 1993 and 1998.

Ran a business that sold security alarm systems as well as in house water filters.At the same time worked for a year (1990) as an agent for Neiderthaler Hof Ltd selling wine wholesale on a commission basis.