Aug 2021 - Present
AeroLeads people directory · profile
Peter Bugden Email & Phone Number
Director, Escalations at Kinaxis
at
Kinaxis
1 work email found
@kinaxis.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Peter Bugden? Overview
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Quick answer
Peter Bugden is listed as Director, Escalations at Kinaxis at Kinaxis, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at kinaxis.com and a matched LinkedIn profile for Peter Bugden.
Peter Bugden previously worked as Director, Escalations at Kinaxis and R&D Support Manager at Kinaxis. Peter Bugden holds Bsc (Physics), Ba (Computing Science) from Dalhousie University.
Company email context
Email format at Kinaxis
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{first_initial}{last}@kinaxis.com
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AeroLeads found 1 current-domain work email signal for Peter Bugden. Compare company email patterns before reaching out.
Profile bio
About Peter Bugden
20 years of Level 3 software support experience both as a Software Engineer and a Technical Manager. Consistently rated as a top contributor.Highlights:Experienced people managerSoftware life cycleSecurity vulnerability management Working knowledge of UNIX/Windows environmentsL3 Software Support ProcessDefect management
Listed skills include Business Intelligence, Requirements Analysis, Enterprise Software, Databases, and 11 others.
Current workplace
Peter Bugden's current company
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8 roles
Peter Bugden work experience
A career timeline built from the work history available for this profile.
Apr 2016 - Aug 2021
Manager - L3
Ibm Canada Ltd.
Roll of Senior Manager for Business Intelligence L3. Managed delivery and development of security fixes as per company guidelines. Published security bulletins to IBM Web Site. Managed day to day activities of group including workload management and defect triaging. Responsible for development of BI Fix Packs and Interim Releases on all platforms including Z/OS. Designed and executed improvements in defect handling processes.
Jan 2006 - Apr 2016
L3 Support Analyst/L3 Manager
Fixed defects and provided trouble shooting capability to L1/L2 support. Managed a team of L3 developers. Organized delivery of Fix Packs as well as Interim Releases for escalations. Provided communication directly to customers regarding escalated issues. Designed escalation handling process in conjunction with customer support.
Feb 2000 - Jan 2006
L3 Support Analyst
Fixed defects and implemented new features for a UNIX based network management system. Provided support for L1/L2 analysts working directly with customers. Tested and verified software releases.
Sep 1997 - Feb 2000
Software Developer/Systems Manager
Designed and maintained software to drive HRPT satellite receivers for oceanographic research. Planned and executed receiver installations at customers' sites. Installed and maintained computer systems. Managed company LAN. Designed and installed security firewalls.
Jan 1995 - Sep 1997
Systems Manager
Atlantic Center For Remote Sensing Of The Oceans (Acrso)
Installed and maintained UNIX workstations and servers. Supplied hardware and software support to researchers. Installed and maintained a GOES receiving station.
Jan 1992 - Jan 1995
Research Technologist/ Systems Manager
Dalhousie Univ./Dept. Of Oceanography
Planned and executed sea going oceanographic field work utilizing ROV's and submersibles. Managed and maintained department's LAN and mini-computer installation. Designed and maintained data processing software.
Sep 1985 - Jan 1992
1 education record
Peter Bugden education
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Dalhousie University
FAQ
Frequently asked questions about Peter Bugden
Quick answers generated from the profile data available on this page.
What company does Peter Bugden work for?
Peter Bugden works for Kinaxis.
What is Peter Bugden's role at Kinaxis?
Peter Bugden is listed as Director, Escalations at Kinaxis at Kinaxis.
What is Peter Bugden's email address?
AeroLeads has found 1 work email signal at @kinaxis.com for Peter Bugden at Kinaxis.
Where is Peter Bugden based?
Peter Bugden is based in Ottawa, Ontario, Canada while working with Kinaxis.
What companies has Peter Bugden worked for?
Peter Bugden has worked for Kinaxis, Ibm Canada Ltd., Cognos, Newbridge Networks, and Satlantic Lp.
How can I contact Peter Bugden?
You can use AeroLeads to view verified contact signals for Peter Bugden at Kinaxis, including work email, phone, and LinkedIn data when available.
What schools did Peter Bugden attend?
Peter Bugden holds Bsc (Physics), Ba (Computing Science) from Dalhousie University.
What skills is Peter Bugden known for?
Peter Bugden is listed with skills including Business Intelligence, Requirements Analysis, Enterprise Software, Databases, Solution Architecture, Software Development, Sql, and Management.
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