Peter Cabassi Email and Phone Number

yourtown is a Not-for-profit organisation that creates brighter futures for children and young people through counselling services for people between the ages 5 to 25, and transitioning to work for school leaversyourtown is a 24/7 business and there is a requirement to be on call, with 35 servers and over 900 users, with locations in Queensland, New South Wales, South Australia and Tasmania.Over the Last year I have been an IT system administrator in a medium sized team dealing with level 2 to level 3 issues and project implementation.Some of the recent projects that I am currently working on or completed while at yourtown are• Was part of the team to implement Right fit for Risk (RFFR), this was an implementation of the cyber.gov.au essential eight security controls, this was to gain the ISO27001 certification • In the 2021 Floods we lost our Contact Centre and phone system, Helped Implemented and configure the CXOne NICE contact centre• Setup Joan hotdesking application, and connect to azure for SSO • Removal of Trend AV and installation of Windows defender across 900 devices• Starting to implement Autopilot setup and configuration, this will allow yourtown to configure devices with zero touch by IT• Moving local GPO's for office to Microsoft 365 Apps admin centre

System administrator troubleshooting and resolving from Level 1 to Level 3 issues, managing and supporting project implementation. Managed external suppliers. Administered Active Directory; VPN and Remote Desktop Gate; and Zoom. Managed WIFI via Meraki portal.Project management in brief: Operations-wide Zoom rollout enabling supporting productivity during COVID-19 lockdown | System centre configuration manager implementation | Software restriction policy creation and implementation, adding an extra layer of protection against ransomware and virus/malware | more Maintained 3 Mobile Device Management applications: Apple Profile Manager, Cisco Meraki MDM, and SOTI MobiControl. Locked down multiple devices to single apps, maximising company phone functionality. Maintained system centre configuration manager, and created/updated SOE, and Software deployments for laptops and desktops.  Installed and configured Windows Servers 2000 - 2019 and updated servers and workstations. Managed Remote Desktop Services, 8 servers over 2 collections. Exchange 2010/2016 and commencing move to Hybrid Exchange Office 365

Sole accountability for administration, support and advice to the business on all IT related matters. Conducted user account troubleshooting. Installed and configure photocopiers, fax machines, scanners and printers. Project management in brief: Created Windows XP and Windows 7 SOEs, published by GPO and Windows Deployment Server | Executed company-wide computer upgrade to Windows 7 and Office 2010 | Created Net Kiosks and Hanger workstations, locking down machines via deep freeze to prevent student tampering | Installed and configured timetabling server software, and pushed client software to desktops; 2003/2008 Servers; SolarWinds WebHelpDesk; Aircraft Maintenance System (AMS) | Installed M-Files document management software | more Project managed diverse range of IT systems including new VOIP phone system and WAN; core infrastructure upgrade including SAN and ESX servers; and replacement of old Exchange and Active Directory servers. Established strong rapport liaising with and managing Vendors, Meridian, ConnX, Sage ERP, Sage CRM. Monitored servers for errors and rectified using VMware vSphere Client and Windows Administration Tools.  Managed new information systems implementation and basic switch administration and vLANS.  Configured and supported Telstra VOIP Phone and administered SharePoint; Network on AD domain and Exchange 2003/2010; DNS / DHCP including Internet DNS; Question Mark Perception Servers (examination’s); VMware. Built and maintained Windows Server 2003/2008 and XP and Windows 7 SOE’s with Windows Deployment server;.  Conducted fault finding on Windows XP/7, office XP/2003/2010.

Oversaw 2 expansive networks – the Quest Community newspapers network and the Courier Mail; Sunday Mail; Brisbane News network – fault finding on desktops, laptops and printers on site and via phone and SMS, VNC and remote desktop access. Logged calls onto Infra Enterprise service centre database. Provided 1st and 2nd level support to ~2000 users across these two major networks. Managed Network administration on NT domain and AD domain. Monitored production critical servers, identifying and rectifying errors. Ran software fault finding on Windows 95/98/NT/2000/XP, Office 97/2000/XP/2003 and in-house applications. Re-imaged new and current desktops and laptops with Ghost and installed operating systems and applications.

 3-month contract providing fault finding support to ~5000 users. Network Administrator on Novell 5 servers.

12 Month Contract

12 Month Contract