Peter Callanan Email & Phone Number

Virginia, United States

Richmond, Va

In my current role, I develop and maintain robust sales territories in West Virginia and Maryland, specializing in Kamstrup water meter solutions. I am responsible for analyzing market trends to identify sales opportunities and expand client base. Moreover, I provide comprehensive product knowledge and support to customers for seamless sales experience. I oversee inventory levels and coordinate logistics to meet client demands.Key Contributions:● Successfully secured significant sale of over 2200 meters to utility in rural West Virginia, demonstrating strong negotiation and relationship-building skills.● Cultivated lasting relationships with municipal clients, ensuring needs met and expectations exceeded.

Richmond, Virginia, United States

During this tenure, I managed inventory to ensure product availability and meet customer demand. I have provided customer service, addressed inquiries and ensured satisfaction. Furthermore, I coordinated with purchasing and procurement departments to maintain supply chain integrity. I oversaw administrative tasks to support sales and operational objectives.Key Contributions:● Rapidly mastered company software system, resulting in recognition as key sales representative within branch.● Facilitated sales operations by collaborating with outside sales representatives to process sales orders and purchase orders.

Fairfax, Va

While serving as a Supervisor, Field Service, I coordinated daily workflow, scheduled team shifts, and managed resource allocation to optimize productivity. I fostered culture of safety and compliance within teams, conducting regular training sessions and performance evaluations. Also, I maintained open lines of communication with cross-functional departments to support overall organizational objectives. I directed and executed installation, replacement, and repair of various water meters, ensuring accurate billing and compliance with industry standards. I collaborated with Billing Manager to ensure accurate billing for wholesale and key customer accounts, successfully resolving customer billing disputes and enhancing client satisfaction.Key Contributions:• Ascended to managerial role, supervising dynamic team of over 50 employees within condensed timeframe.• Streamlined operations by introducing innovative process improvements that enhanced team efficiency and customer satisfaction.• Directed Meter Reading, Service Technicians, and Meter Shop Teams, ensuring efficient operations and high-quality service.• Oversaw implementation of robust meter management program, including strategic replacement of water meters to maintain billing accuracy and utility profitability, facilitating annual replacement of over 10K meters.• Administered team of nine to repair, replace, and install water meters of all sizes for both wholesale and retail customers, enhancing service reliability and customer satisfaction.• Conducted rigorous testing and inspection of new meters and meter settings, achieving a 100% accuracy rate in meter functionality before deployment.• Implemented SAP as ERP system for Fairfax Water's PIPE Project, enhancing customer service operations and streamlining data management processes, resulting in improved efficiency and customer satisfaction.

Warrenton, Va

During my tenure as an Assistant Golf Professional, I set up member golf tournaments to ensure they ran smoothly and provided a pleasurable and competitive experience for the club members.I developed and managed the Junior Golf Program, building it from a participation level of 25 junior golfers to over 100 junior golfers.I taught golf lessons to the membership and built a large and faithful clientelle.