Peter Carroll

Peter Carroll Email and Phone Number

Visitor Experiences Manager @ Queensland Theatre | Hospitality Industry Expert @ Queensland Theatre
Peter Carroll's Location
West End, Queensland, Australia, Australia
About Peter Carroll

Peter has extensive knowledge and experience in the hospitality industry and works at Queensland Theatre as Venue and Bar Manager. As the leading face of the Front of House team, Peter is an integral part of your Queensland Theatre experience.Peter’s career has taken him all over the world– including working in a UK boarding school with its own amusement park and Go-karting track, guiding white water journeys, dressing as a stockman to serve over 1000 meals in under 9 minutes, and managing a restaurant on Moreton Island. A passion for people sits at the heart of what Peter does, centreing his focus on the customer experience in all roles.As an aspiring creative, Peter endeavours to surround himself with art of all mediums and allows inspiration to drive his practice. Peter is intrigued by the space that exists between artist and audience, and it is here that he feels he can make the greatest difference. Outside of Queensland Theatre, Peter has engaged with theatre as an actor, cabaret performer, set designer, and as the production manager for Underground Theatre Company.As a driven artist, hospitality professional and all-round people person, Peter enthusiastically integrates his passions for customer service and the arts in his role as Venue and Bar Manager.

Peter Carroll's Current Company Details
Queensland Theatre

Queensland Theatre

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Visitor Experiences Manager @ Queensland Theatre | Hospitality Industry Expert
Peter Carroll Work Experience Details
  • Queensland Theatre
    Visitor Experiences Manager
    Queensland Theatre Jul 2024 - Present
    South Brisbane, Queensland, Australia
  • Queensland Theatre
    Venue And Bar Manager
    Queensland Theatre Jul 2022 - Jul 2024
    South Brisbane, Queensland, Australia
    - Developing a strong customer service focused team in a space that is welcoming and accomodating to all patrons- Staff supervision, rostering and shift coordination in line with sales, demand and budgetary requirements, recruitment, and training development and delivery, ensuring currency of all staff- Management of Bar/FOH/Box Office operations, stock control and ordering, meeting legal requirements of Liquor and Food Licensing- Liasing with other departments to ensure the efficient operation of the FOH area and providing expert, areaspecific knowledge
  • Metro Arts
    Duty Manager (Foh & Bar Manager)
    Metro Arts Feb 2022 - Jul 2022
    West End, Queensland, Australia
    - Provided exceptional customer service experiences to all patrons of Metro Arts, including proactively assisting with the needs of patrons with disabilities, acting as the company's representative during shifts- Theatre FOH Management duties (as above)
  • University Of Queensland Union | Uqu
    Duty Supervisor
    University Of Queensland Union | Uqu Jan 2019 - Jul 2022
    Brisbane, Australia
    • Bar duties, opening/closing of bar, staff supervision, AV control, customer relations, stock control, ensuring bar/restaurant is meeting service expectations.
  • Underground Theatre Company
    Production Manager
    Underground Theatre Company Nov 2020 - Dec 2021
    St Lucia, Queensland, Australia
  • All Saints Anglican School
    Outdoor Education Leader
    All Saints Anglican School Oct 2015 - Oct 2021
    Gold Coast, Queensland
    • Working with staff to ensure safety is maximised in high risk outdoor environments• Promoting youth character and skill development in the outdoor setting• Influencing bushcare techniques to leave a minimal impact• Guiding in wilderness areas• Operation of risk management for outdoor environment
  • Funlab Pty Ltd
    Casual Manager
    Funlab Pty Ltd Nov 2020 - Feb 2021
    Brisbane City, Queensland, Australia
    Maintaining an exciting workplace, ensuring all guests are met with an approach which goes above and beyond, Exceeding budget expectations, promoting the business, maintenance and upkeep of facilities and technologies
  • Village Roadshow Theme Parks
    Senior Lifeguard
    Village Roadshow Theme Parks Jul 2017 - Mar 2020
    Gold Coast, Australia
    • Ensuring all guests are familiar with and comply with all safety rules when using the attractions• Ensuring swimmer safety and rescuing/recovering guests who require assistance• Working in all outdoor weather conditions, including, sun, rain, hot and cold climates• Administering CPR or other emergency care whenever required• Providing a friendly and professional environment for all our guests, and a high quality of service and interpersonal communication to guests and team members• Attending all monthly In-Service Training and any other training requirements to maintain knowledge and skills related to industry standards and guidelines• Report any faults, machinery failure and maintenance requirements to ensure the safe controlled operation of the attractions
  • Fire & Stone
    Restaurant Manager
    Fire & Stone Feb 2017 - Jun 2017
    Moreton Island, Queensland
    • Accomplishing human resources objectives by selecting, recruiting, onboarding, training, rostering, coaching, counselling, and disciplining staff while communicating role expectations• Maintaining a safe, secure and healthy workplace environment by establishing, following & enforcing sanitation, WHS, Food Safety, RSA procedures and complying with all legal regulations• Controlling purchasing costs and inventory levels• Enhancing guest satisfaction by identifying operational shortfalls through the monitoring, evaluating and auditing of food, beverage and service offerings and implementing corrective actions• Being the face of the business• Meeting restaurant financial objectives• Implementing marketing strategies & advertising to attract new business• Accomplishing company goals by accepting ownership of all venue operations• Developing and maintain business relationships
  • Fire & Stone Restaurant
    Restaurant Supervisor
    Fire & Stone Restaurant Nov 2016 - Feb 2017
    Moreton Island, Queensland
    • Maintain restaurant presentation and cleanliness• Ensure staff represent the business in a positive manner• Optimise guest satisfaction• Accomplish company goals by accepting ownership of allocated responsibilities• Staff rostering and timesheets• Implement and enforce standard operating procedures and company policies• Train and mentor staff• Ensure that all opening and closing procedures are carried out to an acceptable standard• Maintain efficient operating procedures for the venues point of sale system, ensuring accuracy and balancing of tills and floats
  • Village Roadshow Theme Parks
    Senior Waitperson(Team Leader)
    Village Roadshow Theme Parks Sep 2015 - Nov 2016
    Gold Coast, Queensland
    Lead staff ensuring the highest standard of service, restaurant opening, work together with chefs to minimise food wastage, working together with the management and senior team to lead food and beverage team, work together with venue attendant team to go above and beyond to resolve all guest issues, communicate effectively with staff and guests to guarantee correct meals are served and dietary requirements are met, effectively time manage team to efficiently complete all tasks
  • Village Roadshow Theme Parks
    Waitperson
    Village Roadshow Theme Parks Apr 2015 - Nov 2016
    Gold Coast, Queensland
    Meet and greet customers, prepare workplace for performance and service, service of food and beverage, cash handling and till operations, ensuring workplace meets food and safety guidelines, working together with the management and senior team to meet and exceed any guest needs
  • Superior Fix Limited
    Precaster
    Superior Fix Limited Dec 2014 - Apr 2015
    Penzance, Cornwall
    Pouring concrete, demoulding products, fixing moulds, repairing products, palletising products, general tidy up
  • Superior Finish
    Cleaning Operative
    Superior Finish Dec 2014 - Apr 2015
    Helston, Cornwall
    • Carry out general cleaning duties including; mopping, sweeping, dusting, polishing, cleaning washrooms, vacuuming, emptying bins and removal of waste, window cleaning, bed making, gardening, and crockery and cutlery cleaning
  • Queen Ethelburga'S Collegiate Limited
    School Assistant
    Queen Ethelburga'S Collegiate Limited Jan 2014 - Dec 2014
    York, England
    - Kindergarten• Meal preparation and service, supervision of recreational activities- Nursery Up To Year 5• Learning support, playground supervision, swimming lessons, sports training, sports fixtures, and excursions- Year 6-9 Years Boarding• Routine management, entertaining children during afternoons and weekends, sport instruction and coaching
  • Kmart Australia Limited
    Retail Assistant
    Kmart Australia Limited Apr 2012 - Dec 2013
    Robina, Queensland
    - Retail Store Presentation• Presented store to top standard- Cashier• Cash handling and till balances.- Photo Centre• Assisted customers with importing photos onto the system, printed photos, captured passport photos, provided maintenance to photo printer, and ensured accuracy in all aspects of the photographic process- Retail Stock Hand• Quality control and stock movement

Peter Carroll Education Details

Frequently Asked Questions about Peter Carroll

What company does Peter Carroll work for?

Peter Carroll works for Queensland Theatre

What is Peter Carroll's role at the current company?

Peter Carroll's current role is Visitor Experiences Manager @ Queensland Theatre | Hospitality Industry Expert.

What schools did Peter Carroll attend?

Peter Carroll attended The University Of Queensland, All Saints Anglican School.

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