Product Delivery Coach
CurrentProduct and delivery consultant for clients in retail, ag manufacturing, and e-commerce contexts. Coached and mentored team leads and product owners in agile tools and techniques like backlog management, customer research, and product validation. Consulted as product owner for a backend API system, working with customers and stakeholders to define a customer value pipeline, generate the team backlog, and work with the team to refine and deliver the work. Performed an agile audit for a client to help them assess progress in their agile transformation. Delivery lead for developer enablement and site reliability team. Program manager for a globally distributed group of site reliability teams. Developed an internal product delivery coach self-assessment tool so that other consultants could identify opportunities for improving their skillsets. Coordinated multiple communities of practice and book clubs to facilitate continuous growth of our knowledge area.