Peter Chomiak Email & Phone Number

Charleston, Sc, Us

As an Enterprise Renewals AE, I manage our Enterprise customer segment during the contract extension stage of the customer lifecycle. The customers in my portfolio range from $30k-$100k ARR. My role works cross departmentally with Customer Success Managers, forecasting renewal opportunities 180 and 120 days in advance of contract end-dates. Beyond forecasting, I manage proposal sending and negotiation for upcoming renewals.

Austin, Texas, United States

As the Senior Renewals AE, I managed our SMB customers ($10k-$30k ARR) during the contract extension stage of the customer lifecycle. As opposed to a Customer Success Manager, my role focused entirely on forecasting, proposal sending, negotiation, and solution-based problem-solving. My metrics revolved around retention and account growth, with targets at 6% gross churn and -10% net churn. Additionally, I trained and worked with our onboarded our 3 newest Renewals Account Executives.

Austin, Texas, United States

In this role, key objectives included maximizing annual contract value, retaining revenue, and assisting in cross-sales.Because I was responsible for all aspects of the renewal sales cycle, it was critical that I was able to collaborate with our onboarding specialists, account managers and remediation teams to ensure optimal engagement with clients well in advance of, and during the renewal cycle.During my time in this role, I was responsible for reporting renewals numbers to senior management. Throughout the entirety of this role, I maintained a negative net churn, single-digit gross churn, and booked over $500k in revenue each quarter.

Austin, Texas Area

-Provide top-level customer support to customers of all sizes-Developed customer programs, processes and best practices for the customer success team-Finished 1st in November/December Demo Drive for most upsell demos set-Initiated and created outbound demo setting process for Customer Success Team

Austin, Texas Area

-Exceeded 105% of quarterly quota -Discovery and qualification of opportunities in Fortune 500 companies -Developed account-based marketing strategies within distinct account profiles and specific contact personas -Met with key stakeholders to prove value and drive opportunities to close -Engaged and qualified inbound leads for development into the sales pipeline

Austin, Texas Area

-Turn distressed customers/situations into opportunities to reestablish the value of our product-Ensured customer satisfaction by troubleshooting issues and finding quick, viable solutions.-Identify areas of opportunity to upsell by educating the customer on the value of the OutboundEngine’s full product suite to expand the number of services the customer utilizes (closing new revenue).-A Top Producer Q2-Q4 2018 within my division. Surpassing sales target quota by 35% on average monthly.-Promoted to Onboarding Specialist in June 2018-Q2-Q4 2018 Top Performer in SLA metrics, reflecting increased customer time to value as well as having an overall better customer experience. -Awarded Team MVP July 2018

Austin, Texas Area

-Organized high level sales demonstrations for Senior Account Directors pertaining to company’s full enterprise solution-Researched and qualified brokers/agency owners from industry-leading companies to understand their recruiting & marketing needs.-Presented a strong understanding of both industry-wide trends as well as its pain points.-Initial point of contact on company’s website chat engine (SnapEngage) for new potential clients, current clients, potential hires, and all other online visitors.

Austin, Texas Area

-Developed and implemented a solid sales strategy that allowed me to close business and exceed required metrics-Qualify each account to determine if a strong partnership can be achieved-Utilized all company trainings held to fully improve my understanding of the position

Greater New York City Area

-Managed worldwide client campaigns, expectations, communications, data analysis and reporting metrics-Created and expanded strong business relationships with existing and new clients in order to exceed monthly revenue goals-Collaborated with sales team on new US and international campaign launches and created metric reports for tracking and billing-Managed desktop and mobile pre-roll video advertising campaigns on multiple ad servers and performed trafficking, optimizations, pacing and reporting

Greater New York City Area

-Developed business through a combination of methods that include: research, prospecting, networking and in-person appointments with new and inactive clients-Created and maintained a business plan utilizing CRM with targeted new accounts and mapped territory-Coordinated with recruiting teams to ensure delivery to client’s requisitions by providing in depth feedback

Greater New York City Area

-Responsible for communicating with clients through online inquiries and requests to our Commercial Division Events portfolio by possessing a strong understanding in the areas of Customer Management, Shared Services & Outsourcing, Human Resources, Hospitality, Government, Defense, Energy, Supply Chain, Pharmaceuticals, and Healthcare.-Operated as the client’s lead point of contact for all conference registration needs while building and maintaining strong relationships YoY.-Enhanced the growth of 10-15 global conference portfolios interfacing with executives ranging from Director level to C-Suite.-Trained new team members on sales cycle; three of which were promoted and a currently in good standing with the company.-Collaborated with production, sponsorship, and marketing departments to improve conference quality and customer experience.-Brought in over $700,000 in 2015 sales revenue, 2nd most across account sales executives globally.Lead team monthly in upsell pitches and sales which resulted in over $30,000 additional revenue per month.

Greater New York City Area

-Responsible for audience development for luxury business events designed primarily for Fortune 500 companies. -Generate new business, increase revenue from existing clients, and collaborate with the production team to deliver successful events pertaining to Finance, Pharmaceutical, Human Resources, Energy, Shared Services, Customer Management, and Legal.

Point Pleasant, Nj

Bachelor'S Degree, Psychology And Theater

Master Of Public Administration (Mpa), Masters Of Public Administration

Performance Measurement and Reporting

Education record