General Manager – Operations Daily / Weekly Assignments (Planning / Flex) Internal / Sub-contract Labor resources management Installation/Service Overall Project Progress and Tracking to Timeline and Budget 1st Line Issue Escalation Path Productivity Guage“Roadblock” identification and resolution path intermediaryMaintain set Policies and ProceduresCost containment and efficiency improvements.SalesAssist Development of Large Opportunities (Resource Planning)Proposal Review as needed (Resources/Profitability/Future Opportunity)Assist in Goal Setting Exec Management Periodic Reporting of Install / Service / Timelines / Profitability / Assist in Monthly / Quarterly Financial Reporting and ProgressAttend Weekly Team Meeting Weekly Sr. Management Meeting Facilitate Daily / Weekly Planning Sessions Contract Negotiations / InputContract Updates (NYS, Municipality, Large Private) Human Resources (Input/Advisory)Reviews / Assessments Staff Career Development Recruiting Internal / Subcontractor pool as needed to flex with demand

Spearheaded the Physical Security implementation of multiple large distribution (~500K - ~1M sq ft), sorting, and retail facilities across the United States. Championed programs requiring the implementation of Access control as well as IP video surveillance / VMS installations.Delivered detailed field team communication and reporting/presentations to C-Level leadership and the client to meet critical timelines and fiscal obligations.

Supported the field and overall centralized installation business requirements as related to the implementation of a new resource management application.Developed business operations processes, procedures, and technology rollouts to the field.

Directed a “Project Managers” global internal optimization and efficiency initiative to implement standardized Project Management training, software, policies, and procedures.

Provided support for large $1MM+ Northeast Region projects with high complexity and risk. Oversaw a time critical (3 months, $2MM), high-speed +600 device video camera system / VMS installation in a large pharmaceutical organization.Led the installation of a $10MM Access control and IP video surveillance system / VMS at a significant higher education organization.Conducted strategic screening and review of regional projects to ensure correct labor, materials, and project management scope. Provided oversight, mentoring, and support to Northeast branch project managers to ensure the use of project management tools for monitoring and tracking. Held weekly reviews of branch backlog identifying risks, optimization, and required support as needed. Developed new tools and reporting for continuous project management improvement.

Ensured that company policy was being followed regarding technical service projects, payroll, capital expenditures, purchases, and HR activities.Coordinated the efforts of the team, scheduled manpower, and communicated the execution and fulfillment of company commitments to customers, employees, subcontractors, and vendors.Tracked and reviewed all invoicing for accuracy and timing on all projects. Maintained the local warehouse inventory transactions including physical inventory counts, issues/returns on projects, transfers, repairs, and field stock. Utilized Solomon and Salesforce for successful project management implementation.

Orchestrated project management, technical assessments, site surveys, design consultation, proposal development, budget development, hardware/software configuration, and more.Coordinated technician work assignments and was responsible for sales reporting and inventory.

Provided direct client support to NYS Office of General Services, Procurement Services Group.Incorporated technology requirements within RFP specifications and guidelines.Structured cable and wiring solutions, managed RFPs, and recommended processes.Provided client consultation on numerous technology projects in support of technical needs and compliance, contract terms and conditions, compliance, and cost reduction projects.

Designed telecommunications systems that incorporated physical and virtual connectivity over dedicated digital service networks, reduced redundancy and the incorporated centralized management utilities and services.Acquisition IntegrationDesign and coordinate LAN/WAN Integration, Consolidation and StandardizationDesigned Enterprise Network InfrastructureNetwork Operations