Peter Cipriano Email & Phone Number

Michigan, United States

My responsibilities encompassed a range of strategic and customer-centric activities:•Client Acquisition: Identified and targeted potential B2B clients in need of staffing services. Developed and executed effective strategies for lead generation and conversion, expanding the client base.•Needs Assessment: Conducted thorough consultations with clients to understand their staffing requirements, industry-specific needs, and workforce challenges. Tailored staffing solutions to address these needs effectively.•Product Knowledge: Maintained a comprehensive understanding of the staffing agency's offerings, including temporary staffing, permanent placement, and specialized recruitment services. Demonstrated expertise in articulating the value proposition to clients.•Sales Presentations: Delivered persuasive sales presentations to key decision-makers in client organizations. Highlighted the staffing agency's capabilities, unique selling points, and success stories to build confidence in the agency's ability to meet client demands.•Relationship Building: Cultivated and nurtured strong, trust-based relationships with clients through regular communication, follow-ups, and a proactive approach to addressing client concerns. Strived to become a strategic partner in clients' workforce planning.•Negotiation and Closing: Applied effective negotiation skills to finalize terms and conditions of staffing contracts, ensuring mutually beneficial agreements. Successfully closed sales deals to meet or exceed revenue targets. •Sales Pipeline Management: Utilized CRM software to manage and track the entire sales process. Maintained accurate and up-to-date records of client interactions, sales activities, and forecasting data.•Collaboration: Worked closely with internal teams, including recruiters, to ensure a seamless and efficient onboarding process for clients. Collaborated on candidate selection, placement, and ongoing support to meet expectations.

Chicago, Illinois, Us

Operations Representative • Assessed client needs based on current objectives, supply and demand, and seasonable variables• Acted as the main point of contact for two major warehouses producing 300+ weekly outbound shipments • Managed weekly gross margins of $200,000+ while exceeding expected gross margin expectations• Calculated and presented weekly metrics; primary/spot volume and gross margins to customer executives• Lead and facilitated service and quality calls with customer management to ensure goals being met. • Accepted, built, quoted and scheduled all customer outbound shipments nationwide• Identified and communicated in-transit issues to the appropriate parties and provided effective solutions• Prioritized and handled both internal and external requests in a timely and professional manner• Implemented commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, EDI and KPI’s for each specific accountCarrier Sales Representative• Created and managed an individual portfolio of accounts, maintained constant communication with carriers• Determined carrier availability, negotiated rates based on current market trends, and resolved in transit issues• Utilized carrier analytics and internal resources to make informed buying decisions • Studied market trends and seasonality ensuring profitable lanes and rates year round