Peter Cranston Email & Phone Number

Wellington, New Zealand

Wellington, New Zealand

Wellington

Responsible for a suite of twenty Home Lending technology applications & API's supporting staff channels for home loan origination, land & valuation queries, and drawdown workflow management. Technologies include a mix of bespoke & COTS applications, SaaS products, WebSphere / Mule / .NET / Spring Boot API's, and on-prem / OpenShift / Azure cloud platforms.Planning & implementing application delivery roadmaps to meet the needs of business stakeholders, risk & compliance, and other product & technology teams, while coordinating internal & external audits, regulatory compliance reviews, and tech hygiene activities.Key focus areas of regular & consistent value delivery, planned capacity to pivot and respond to unplanned events and regulatory change, and implementing technology improvements to reduce technical debt and cost to run.Promoting and continuously improving Agile ways of working (based around the Scaled Agile framework), driving consistency in our delivery approach, and prioritizing future work based on insights from data and value delivered to our customers & business.Encouraging a culture in which the team feel they're doing meaningful work that delivers value to end customers & the business while ensuring there is also time to learn, have fun, and continue to evolve & improve both individually and collectively.Key achievements include: - Overseeing discovery, development, and phased roll-out of integration with a new HRIS across multiple applications - Release planning with delicate processes including targeted soft-launch periods to ensure zero impact to ongoing business activities - Rapid scaling of the team from 8 to 15 and adapting ways of working to fit a team now spread across different countries and time zones whilst maintaining delivery of the roadmap - Delivering multiple regulatory change projects successfully within tight timeframes - Implementing improvements based on incident analysis resulting in a steady decline in incidents

Wellington

Working in a technology team to deliver solutions for end customers and internal business stakeholders that improve BNZ's Home Lending systems & processes. Projects spanned a mix of bespoke & COTS applications, SaaS products, WPS / Mule / Spring Boot API's, and on-prem / OpenShift / Azure platforms. Experience included: - New Application/API integrations - Legacy COTS application changes with a focus on moving to compliance by design - Analysis and design of solution upgrades to meet regulatory changes - Running Agile ceremonies and implementing practice improvements

Wellington

External customer facing Senior Business Analyst role in a software development team working on a variety of projects incorporating: - Waterfall & Agile methodologies - Workshops, requirements, user story, and use case design & documentation - UI modelling, user experience analysis, & business acceptance testing - Logical & physical database design - Sequence, class, and component modellingProject work included: - Enterprise Service Bus (ESB) & application integration - Bespoke ESB integrated web portal, CRM, inventory & ordering application - Utilities & telecommunications regulatory projects - SAP ERP message transformation & integrationSkills and tool experience gained: - SOAP/XML & REST/JSON API's - Sparx Enterprise Architect projects, modelling, traceability, & document generation - Mule ESB (gained Mule Certified Developer Associate certification) - Balsamiq UI mock-ups - XSLT design and use of IntelliJ to analyse Java & Drools code - Frequent use of Jira, Confluence, & Stash - Recent use of Postman, SoapUI, & HPQCThis role provides experience with both smaller projects focusing more on business requirements, use cases, & process modelling; and also larger projects that lean more towards technical business analysis / systems analysis, detailed system requirements, sequence modelling, database design, dev support, testing & defect triage.

Management of the Operations & Technical functions including 13 support staff and 4 systems engineers. Responsible for... - Service Delivery Management - Customer Relationship Management - Product & Process Development & Implementation - Operations Management - Technical Services ManagementThis role required working on business improvements spanning customer service & technical support, residential sales, ordering & provisioning, network infrastructure, technical deployments, internal operations, and relationship management of wholesale customers & key suppliers.

Management of the Operations function including 13 support staff. Responsible for... - Service Delivery Management - Customer Relationship Management - Product & Process Development & Implementation - Operations ManagementThis role required working on business improvements spanning customer service & technical support, residential sales, ordering & provisioning, internal operations, and relationship management of wholesale customers & key suppliers.

Bachelor Of Commerce (B.Com.), Information Systems And Electronic Commerce & Multimedia

School Certificate, Higher School Certificate, Sixth Form Certificate, & Bursary