I can fall back on more than 40 years of experience in claims settlement for 'general insurance'. I support loss adjusters Frank Terryn & Partners when they run out of time to complete insurance claims on time.I also do a lot of volunteer work and I study Italian.

current project: the implementation of GDPR for AMMA

1/ market analysis2/ prospection and sales3/ development and follow up of insourcing projects supporting insurance industry backoffices4/ search and selection

Manager of the runoff from April 2003.Operational plans in view of the discharge of all staff.Planning + control of all runoff related activities:* Outsourcing of claims handling* Study of the future of the runoff – commutation* The budget: present and expected general costs + their evolution, + technical costs: evolutions in the claims charge in the future, gross and net, follow up + reporting* The runoff in Finance: brokers and clients accounts, Asset Management… Show more Manager of the runoff from April 2003.Operational plans in view of the discharge of all staff.Planning + control of all runoff related activities:* Outsourcing of claims handling* Study of the future of the runoff – commutation* The budget: present and expected general costs + their evolution, + technical costs: evolutions in the claims charge in the future, gross and net, follow up + reporting* The runoff in Finance: brokers and clients accounts, Asset Management policy, fiscal controls, cash planning, reporting (CBFA, Banque Nationale, Group, …). * Agreements with third parties for ICT-support* HR & Facilities: closing of 2 sites, termination of the ‘social plan’* Initiated audits: overall scan Apr 2004, implementation of the following action plan. Scans on claims payments. Audit on supplier management, on ICT-structure. * Inventory of all liabilities + disputes in view of their liquidation* Retaining organisation: at short and long notice Show less

* Integration of 2 portfolios: operational, product lines, reinsurance and ICT* Lift up of the profitability through . cleaning, . rise of rates (MTP-liability, CASCO), . creation of a new ‘Property’ product – Private line and broadening of underwriting in Property (small and medium businesses) through the increase in reinsurance capacity and the obtaining of the know how.· Re-evaluation of operational costs: re-focussing on the ‘core business’, outsourcing of ICT, of… Show more * Integration of 2 portfolios: operational, product lines, reinsurance and ICT* Lift up of the profitability through . cleaning, . rise of rates (MTP-liability, CASCO), . creation of a new ‘Property’ product – Private line and broadening of underwriting in Property (small and medium businesses) through the increase in reinsurance capacity and the obtaining of the know how.· Re-evaluation of operational costs: re-focussing on the ‘core business’, outsourcing of ICT, of production and claims administration* Total repositioning of the company: review of strategic starting-points, new product concepts* Improvement of the reinsurance policy on actuarial basis, outsourcing of the administration* Creation of a MIS: monthly tables of all “key figures”* Development + support of Marketing and Sales policy: product renewals: Casco, Property, Traffic-linked personal insurances, Defence. Show less

management of the department (property caims / liability claims / third party car insurance claims, including bodily injuries / legal protection.