Peter Derego Email & Phone Number

Portsmouth, New Hampshire, Us

Portsmouth, New Hampshire, Us

Manchester, Nh, Us

Led team of 11, with the addition of ~40 FTE offshore developers, in the development and maintenance of 3 customized Salesforce.com systems to deliver excellent solutions for all stages of the student lifecycle, including lead generation through re-enrollment, as well as online learning management system (LMS) and student information system (SIS) functionality.Developed and leveraged relationships within and outside of the university to identify and implement solutions to improve operational efficiencies and/or implement cutting-edge features for online higher education.

Manchester, Nh, Us

Led team of 9, with the addition of 3.5 FTE offshore developers, in the development and maintenance of heavily customized Salesforce.com system to deliver excellent solutions for all stages of the student lifecycle, including lead generation through re-enrollment, as well as online learning management system (LMS) and student information system (SIS) functionality.Developed and leveraged relationships within and outside of the university to identify and implement solutions to improve operational efficiencies and/or implement cutting-edge features for online higher education.

Langdon, Nh, Us

Certified Salesforce.com Administrator (ADM 201) with over six years experience in operations, organizational management. process design, business analysis, information systems and project management available for consulting and project-based work.Experience working with business/program and technical departments to maximize the return on investment of a CRM. Excellent oral and written communication and interpersonal skills. Proven ability to see both the big picture and details of a project for process management, reporting and implementation needs.

New York, New York, Us

Systems and process architectProject ManagementUtilized Visual Flows and Process Builder to create custom, code-less solutions.

Washington, Dc, Us

Daily supervision of department staff to make sure that all incidents were handled appropriately and in a timely mannerManaged the strategies and objectives for risk management of World Learning’s comprehensive student affairs departmentLed and participated on numerous cross-departmental teamsExercised significant independent judgment in overseeing and completing the work required of the student affairs departmentLed the task force to evaluate and secure the contracts with insurance companies and other vendors

Worked as a part of a cross-departmental team to implement a Salesforce.com CRM throughout the organization.-Conduct requirements gathering sessions with all user groups documenting use cases and potential blockers-Build, customize, and configure the Salesforce.com platform-Document existing business processes, design improved business process flows, then lead process visualization sessions introducing the users to the business changes needed to compliment the technical changes-Document system processes and coordinate training plans -Go live and support planning

Arlington, Virginia, Us

• Responsible for legal and data analysis required to manage risk for the organization; including safety, workers compensation exposure, public relations management and other areas.• Provide advice to inform risk management policies to executive team.• Receive and respond to queries from other departments related to risk management policies and procedures. • Documentation of relevant issues and assessment, culminating in the annual revision of Field Operations Standards and Emergency Response System handbooks.• Manage cases of non-compliance with Field Operations Standards. • Develop annual and quarterly goals for the department in coordination with strategic planning, budget committee, and administration• Participated in a 12 person, cross-functional team charged with development and implementation of adata management system.• Oversee the on-call system, coordinate trainings for new staff and organization-wide emergency simulations

Arlington, Virginia, Us

• Managed the implementation of an organization-wide database.• Extensive project management experience leading multiple groups to define processes.• Provided inter-departmental advice regarding data management, website use, and training.• Responded to requests for information and support from entire organization.

Researched legal issues.Drafted and filed memoranda and pleadings, applying research to clients’ cases.

Us

Created a Coldfusion based intranet site to coordinate internal communication.

Bs, Operations Management And Information Systems

Jd, Law