Peter Devine Email & Phone Number

Aberdeen, Gb

My time spent at ISN solutions was spent managing the systems of small to large companies located in the energy sector. Many of the clients’ systems are based in Microsoft Azure and operate as a hybrid environment or directly from azure.Projects ranged from onsite server installs/configurations to full office fit outs. Based on clients needs.

London, Gb

While working for NEOS I was tasked with providing infrastructure management along with 2nd and 3rd line support to over 30 clients ranging from FCA regulated business to Graphics designers. As the client base was quite varied this often resulted in a great deal of tailored systems needing to be implemented. Along side support my main duties required me to attend to client’s back end infrastructure this often required me needing to replace and update server hardware in accordance with proposed client specifications.In addition to managing client’s system I was responsible for managing and maintaining NEOS-IT VEEAM cloud-based disaster recover platform which in the event of a system down scenario meant could be turned on to allow zero down time for a client.Technologies / Tools implemented Full local and cloud replication data centre infrastructure. VOIP phone systems.  Office 365 Migration.

The majority of the systems at Premier were windows based, varying from server 2010 to 2012R2. Premier also had a large VM environment and a large in house data store comprised of NETAPP filers used for storing vast amount of technical data.My time so far has allowed me to expand my knowledge of large VM based environments and further improve my skills of supporting multiple sites via remote desktop and a onsite presence from a 2nd line support role/ team leader. Premier has a high regard for security in relation to all its work. One of my main tasks is to monitor all data that it transmitted across the network using tools such as SolarWinds and Symantec endpoint and to log daily/monthly reports on suspicious events. I have also been involved in training of members of staff starting with the initial induction to the company as well as individual software rolls outs such as LYNC.

Coventry, Gb

The systems used were Windows 2003/2010 servers running active directory, terminal services servers delivering applications via Citrix Xenaps applications servers, with local technical application support.Over the course of my time spent at Eon I provided 1st and 2nd line support as part of a team across three sites based in London, Aberdeen and Great Yarmouth. I was also tasked with supporting at times three offshore Installations which required me to be offshore trained.Additionally I was also responsible for maintaining complete lists of all assets across each site and the mobile platforms these assets would include all our PC’s and software licenses. I was also responsible for coordinating new user inductions and IT training with our HR department.

Windows NT 4 and Citrix winframe were the core software applications used when I first started in 2004, over the years our IT systems have changed now the network consists of eight offices that are connected using Cisco 1800 routers, Windows 2003 servers running active directory, terminal services servers delivering applications via thin client.The company introduced voice over IP (SWYX software) across the wide area network.I was required to manage the Wimbledon office, we had over 80 users onsite, I manage the day to day IT support for all users within the Wimbledon office, but also get assigned support calls for other offices via our online helpdesk software which end users us to log support quires.I have implemented & configured digital dictation and case management; I have hands on approach to all my work and configure server/networks myself.

Education record

Education record