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Peter Dickerson is a General Manager at Bekins. He possess expertise in comparative politics, hospitality, international relations, customer service, microsoft office and 28 more skills. Colleagues describe him as "I have pleasure of working under Peter Dickerson. I have rarely seen a manager who is so concerned and respectful to his subordinates. He is always there to help you out and guide. I wish him success in his future endeavors " and "I am honored to give Peter Dickerson a Recommendation. I have been working with Peter in his job role as a Customer Service Manager since September 2015. Peter is most deserving of any and all Kudos I am about to give. He has displayed a commitment to providing excellent customer service. He has the best critical and analytical skills which help him to develop some of the most creative strategic programs I have ever seen. He is Professional, punctual and is able to articulate concepts on a layman’s level. He follows up appropriately and is proactive with information to help me think independently to complete my task. I would highly recommend him for a promotion, pay raise or whatever the next level of upward mobility might be within his company. "
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General ManagerBekinsHolland, Mi, Us -
Assistant Director Of StoresHope College Apr 2023 - PresentHolland, Michigan, United States -
Buyer & Department Manager For TechnologyNorth Carolina State University Jan 2019 - Apr 2023Raleigh-Durham, North Carolina Area● Develop new partnership opportunities with both internal and external organizations and act as primary liaison for said partnerships to ensure further development● Coordinate marketing and communications strategy for the department while maintaining a strict budget● Utilize multiple applications to collect and analyze data for departmental improvement projects and daily operations● Coordinate and manage departmental communications including via in-person contact, email, phone, and social media avenues● Develop, lead, and coordinate significant process, personnel, and inventory improvement projects● Create and submit data based proposals to University leadership to justify purchasing and improvement projects -
Sales And Customer Service ManagerNorth Carolina State University Jun 2017 - Apr 2023Raleigh-Durham, North Carolina Area
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Staff Senate ParliamentarianNorth Carolina State University Jul 2020 - Jul 2022Raleigh, North Carolina, United States• Be knowledgeable in Robert’s Rules of Order, Staff Senate Bylaws, and the proper procedures for conducting meetings• Ensure that the Chair or presiding officer, as well as all participants in Senate meetings, abide by the stated rules of order during meetings• Serve as advisor and member of the Governance & Elections Committee
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Staff SenatorNorth Carolina State University Sep 2019 - Jul 2022Raleigh-Durham, North Carolina Area• Initiate the review of policies and/or procedures and make recommendations regarding interest/concerns that affect staff members• Receive proposed policies or policy changes from the chancellor for review and recommendations• Assist in the communication of issues and activities affecting staff members • Promote and facilitate staff participation in the university community• Encourage a sense of community among all university employees.
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Customer Success ManagerLuma. Sep 2016 - Apr 2017Atlanta, Georgia● Act as a trusted advisor, thought leader, and subject matter expert to customers and partners, both internally and externally● Act as a liaison between internal teams to ensure customer needs are being met; coordinating amongst implementation, sales, marketing, finance, and product teams● Analyze and monitor customer data to draw insights and optimizations with the goal of communicating those findings to the customers as well as adjust campaigns for better marketplace performance● Enhance ability to digest complex data and regurgitate it back to customers in a manageable and concise way● Experienced with Mailchimp, Zapier, Zendesk, and Mixpanel in addition to the Google and Microsoft Suites.
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Customer Success ManagerLeadup Llc Apr 2016 - Sep 2016Greater Atlanta Area● Manage targeted lead acquisition for assigned clients through personalized marketing/outreach initiatives● Manage a team of development representatives and prospect researchers.● Own overall relationship with assigned clients including: Increasing adoption, ensuring retention and satisfaction.● Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.● Develop, prepare, and nurture customers for advocacy.● Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. -
Customer Success ManagerLead Forensics Jul 2015 - Apr 2016Atlanta, GaOwn overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.Develop, prepare, and nurture customers for advocacy.Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.Work to identify and/or develop upsell opportunities.Advocate customer needs/issues cross-departmentally.Program manage account escalations. -
Customer Service AgentAvis Budget Group May 2014 - Jul 2015Atlanta, GeorgiaI direct the returns process for rental vehicles, completing lengthy paperwork and satisfying/settling agitated customers. I work the sales counter where i help often aggravated customers and meet sales goals. I complete customer contract modifications including extensions and sensitive payment information, over the phone and in person. -
Assistant ManagerAuburn Team Shop/Fanatics Corporation Aug 2013 - Mar 2014Auburn, AlabamaAs a assistant manager it was my position to direct employees toward the successful and timely completion of projects both in the store and at various outside locations. I proficiently used Microsoft Office Suite and Microsoft RMS in the process of completing said activities. I was responsible for opening and closing the store and managing the location during regular business hours and during special events. I provided friendly, prompt, respectful, and knowledgeable customer service both over the phone and in person. I became experienced in visual merchandising and retail sales.
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Night Shift SupervisorAuburn University Library Aug 2012 - Aug 2013Auburn University, Auburn Al● Provide friendly customer assistance both in person and over the phone● Manage and organize staff shift schedules● Open and close building● Handle patron disputes over late fees and other contentious issues● Run timely delivery service and organize hundreds of deliveries each month● Enforce facility regulations -
Circulation Desk StaffAuburn University Library Jan 2012 - Aug 2013Auburn University• Assist Customers – Answer questions both face-to-face and over the phone • Help patrons locate materials• Organize and stack shelves• Run the computer system
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StaffAuburn University Office Of Professional And Continuing Education Jun 2012 - Aug 2012Auburn University• Facilitate registration of hundreds of campers each week• Organize and assist in sales of merchandise• Communicate between university staff and customers• Supervise activities within major university facilities
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Resident AssistantAuburn University Housing And Residence Life May 2011 - May 2012Assist residents in any and all needs, at any time of day or nightEnforce University policiesCreate, organize, and advertise for resident activitiesSubmit timely paperwork and organize resident files
Peter Dickerson Skills
Peter Dickerson Education Details
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Political Science And Government
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Zeeland East High School
Frequently Asked Questions about Peter Dickerson
What company does Peter Dickerson work for?
Peter Dickerson works for Bekins
What is Peter Dickerson's role at the current company?
Peter Dickerson's current role is General Manager.
What is Peter Dickerson's email address?
Peter Dickerson's email address is be****@****aol.com
What is Peter Dickerson's direct phone number?
Peter Dickerson's direct phone number is +161661*****
What schools did Peter Dickerson attend?
Peter Dickerson attended Auburn University, Zeeland East High School.
What are some of Peter Dickerson's interests?
Peter Dickerson has interest in International Studies, Com Or Peter@leadup, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Motorsport, Advice For Contacting Peter, Poverty Alleviation.
What skills is Peter Dickerson known for?
Peter Dickerson has skills like Comparative Politics, Hospitality, International Relations, Customer Service, Microsoft Office, Event Planning, Communication, Time Management, Teamwork, Sales, Leadership, Management.
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