The role of Patient Concierge for the Procedural Services has many duties and responsibilities. The role of Patient Concierge ( Procedural Services) is unpredictable, fast-paced, involves attention to detail, multi-tasking, quick problem-solving skills, ability to work well both; independently and as a team. The Patient Concierge ( Procedural Services) calls for consistent and efficient professionalism in the hospital setting at all times.The position involves acting as a point of service staff member to procedure patients, visitors, and hospital staff. The Patient Concierge for the Procedural Services checks-in patients for their procedure appointment and services; which notifies the Procedural Services registration team that the patient is present and ready for the registration team. The registration team can review, update, and complete the patient's medical account record once the Patient Concierge checks-in the patient for the appointment.When a patient arrives at the Procedural Services front desk; the patient is greeted and assisted first by a patient concierge. The Patient Concierge finds and checks in the patient on the computer. During that sequence; the Patient Concierge retrieves the appointment paperwork for the patient. Once that happens; the Patient Concierge directs the patient to an available seat in the waiting area and a staff member of the Procedural Services' Registrars is notified to complete the patient's registration.Waiting Area & Visitors:The Patient Concierge ( Procedural Services) maintains a clean, safe, and professional waiting area for all patients and visitors at all times. The procedural waiting area is primarily where family, friends, loved ones of procedural patients can wait; while staying informed of their patient's procedural status. A visitor/ emergency contact card is filled out by the Patient Concierge when a patient checks-in and the visitor/emergency contact is notified of any patient status updates.

The role of Patient Concierge for the Diagnostic Services has many duties and responsibilities. The position involves acting as a point of service staff member to patients, visitors, and hospital staff. The Patient Concierge for the Diagnostic Services checks-in patients for their diagnostic appointment and services; which notifies the registration team that the patient is present and ready for the registration team. The registration team can review, update, and complete the patient's medical account record once the Patient Concierge checks in the patient for the appointment or walk-in diagnostic service.Additionally, the Patient Concierge for the Diagnostic Services helps direct and aid hospital visitors. The role of Patient Concierge involves working with and interacting with hospital staff. A Patient Concierge is responsible for taking phone calls at the Diagnostic Services front desk; this includes the ability to answer, assist, or directing phone calls.Checking in Appointments:When a patient arrives at the Diagnostic Services front desk; the patient is greeted and assisted first by a patient concierge. The Patient Concierge finds and checks in the patient on the computer. During that sequence; the Patient Concierge retrieves the appointment paperwork for the patient. Once that happens; the Patient Concierge directs the patient to an available seat in the waiting area and a staff member of the Diagnostic Services' Registrars is notified to complete the patient's registration.Walk-in patients:The Patient Concierge is responsible for keeping an up-to-date sign-in sheet for all walk-in diagnostic service patients by writing the patient name, time of arrival, and type of diagnostic service the patient is requires.A Patient Concierge for the Diagnostic Services with a strong and diligent sense of organization is required to be stationed at the Diagnostic Services front desk.

A Patient Access Specialist is a hospital staff member acting as the first point of service member to patients and visitors of the hospital's Emergency Department. A Patient Access Specialist is responsible for registering Emergency Department patients and Labor & Delivery patients.in the Patient Access Specialist role; the patient is registered upon arrival once entering the hospital's emergency department. A Patient Access Representative will also be responsible for registered upon arrival when brought in by ambulance. The Patient Access Specialist in the Emergency Department is responsible for banding all Emergency Departments and Labor & Delivery patients who register in the Emergency Department. Once patient's name and date of birth on the band is verified; the Patient Access Specialist bands each registered patient with the patient identification bracelet band and the patient is met by medical staff to assist the patient. Throughout this event; constant communication with the Emergency Department medical staff and the Emergency Department's registration staff. Similar registration protocols occur between the Labor & Delivery Department and Emergency Department Registrar when registering any Labor & Delivery patients that present in the Emergency Department.The role of Patient Access Specialist is unpredictable, fast-paced, involves attention to detail, multi-tasking, quick problem solving skills, ability to work well both; independently and as a team. The role of a Patient Access Specialist calls for consistent and efficient professionalism in the hospital setting at all times.

Patient Access Representative in the Emergency Department. Responsible for registering Emergency Department patients and Labor & Delivery patients. in a Patient Access Representative role; the patient is registered upon arrival once entering the hospital's emergency department patient. A Patient Access Representative will also be responsible for registered upon arrival when brought in by ambulance.The Patient Access Representative in the Emergency Department is responsible for banding all Emergency Departments and Labor & Delivery patients who register in the Emergency Department. The Patient Access Representative bands each registered patient with the patient identification bracelet band ; once patient's name and date of birth on the band is verified. Throughout this event; constant communication with the Emergency Department medical staff and the Emergency Department's Patient Access Representative occurs and the patient is brought to an available patient room in the Emergency Department. Similar registration protocols occur between the Labor & Delivery Department and Patient Access Representatives when registering any Labor & Delivery patients that present in the Emergency Department.The role of Patient Access Representative is unpredictable, fast-paced, involves attention to detail, multi-tasking, quick problem solving skills, ability to work well both; independently and as a team. The role of a Patient Access Representative calls for consistent and efficient professionalism in the hospital setting at all times.

An Emergency Department Registrar is a hospital staff member acting as the first point of service member to patients and visitors of the hospital's Emergency Department. A Emergency Department Registrar is responsible for registering Emergency Department patients and Labor & Delivery patients.In the Emergency Department Registrar role; the patient is registered upon arrival once entering the hospital's emergency department. A Emergency Department Registrar will also be responsible for registered upon arrival when brought in by ambulance. The Registrar in the Emergency Department is responsible for banding all Emergency Departments and Labor & Delivery patients who register in the Emergency Department. Once patient's name and date of birth on the band is verified; the registrar bands each registered patient with the patient identification bracelet band and the patient is met by medical staff to assist the patient. Throughout this event; constant communication with the Emergency Department medical staff and the Emergency Department's registration staff. Similar registration protocols occur between the Labor & Delivery Department and Emergency Department Registrar when registering any Labor & Delivery patients that present in the Emergency Department.The role of Emergency Department Registrar is unpredictable, fast-paced, involves attention to detail, multi-tasking , quick problem solving skills, ability to work well both; independently and as a team. The role of a Emergency Department Registrar calls for consistent and efficient professionalism in the hospital setting at all times.Once the patient has been triaged; the Emergency Department Registrar updates the patient medical account details, scans in the patient's insurance card and driver's license. The Emergency Department Registrar's other duties are to maintain a clean and calm waiting room environment for all patients and visitors in the emergency department waiting room.

Job Description/Expectations: Building Managers in this position are expected to work under limited supervision of the professional Campus Unions staff. The responsibilities of this position span from general building tasks, program support tasks, and building safety tasks. Some specific general building duties include: maintaining the Campus Unions facilities environment; handling all complaints and general comments from patrons; reporting, interpreting and enforcing building policies when necessary; and coordinating supervision of student employees with professional staff members. Specific program support duties include: using independent judgment in the meeting of departmental standards for special event setups; opening and closing the facility at appropriate times; performing public relations functions for special events; being responsible for all financial transactions in designated operating areas; and making suggestions and observations regarding the management of building. Specific building security duties include: being responsible for the general security of the Campus Unions facility; being aware of relevant security procedures; putting action to building emergency procedures when necessary; and performing all other duties as assigned.

Job Description/Expectations: Service Center Assistant Manager in this position is expected to work under the close supervision and in conjunction with the Service Center Manager, building managers and supervisors.The responsibilities of this position include:assisting in the selection of qualified students by forwarding recommendations for final action to the manager; assisting the manager in the direction and instruction of student employees; assisting the manager in controlling attendance with respect to punctuality, performance and continued employability; reporting matters concerning discipline to the manager; counseling and motivating employees to improve the quality and quantity of the service rendered; assisting in the review and tabulation of time-worked documentation; assisting in the planning and layout of work schedules; assisting in the training and instruction of employees; assisting in data entry and sales transactions; assisting in supervising during the evening close down operation; and performing other customary and discretionary duties as required or assigned.

Job Description/Expectations: Outdoor Sales Associates in this position are expected to service the needs of the customers by being knowledgeable about all of the landscaping, gardening, and outdoor products available for purchase at the facility. Some of the specific duties of this position included: stocking materials in the outdoor display area; maintaining a clean and presentable environment for the patrons; assisting the loading and unloading of materials in the warehouse and into customer vehicles; operating fork lifts and other machinery to transport product; and being accommodating to the customers to fulfill their needs and create a positive retail environment.