Peter Dillon Email & Phone Number

Dunkeld

Tasmania, Australia

Responsible for the overall operation of the beverage dept that consisted of 15 bars which catered for 2200 guestsCoordinating functions with clientsTraining and keeping 70 staff motivatedImplementing and providing cost control measures across the barsEnsuring complete guest satisfactionComplete ordering and inventory control of all beverage products

Managing a A La Carte Restaurant for a 150 paxCreating a and maintaining a wine list of 500 bins Efficient in Microsoft POS and Materials Control stock controlOverall ordering and stock control for three establishmentsEnsuring complete customer satisfaction Controlling wage control and meeting budgetsCo ordinating function events for up to 200 people

Assisting the F&B manager with the setup of a 400 bin wine listRoistering 30 Sommeliers for five different RestaurantsOrdering and maintaining the wine list for 2600 guestsMeeting sales and budget goals according to company standardsTraining and development for staffWine tasting & lectures for up to 100 guestsWorking with Masters of wine such as Michael BroadbentSupplying five star service in a high pressure environmentSetting up and maintaining POS systemsExtensive knowledge of wines from around the worldWorking with international staffCocktail mixing and cellar operations Matching food with wine for different functions

Supervising staff for Dinners and Cocktail parties for up to 800 guestsCoordinating with security personnel Meeting payroll goalsCoordinating with conference organizersRoistering staff and ongoing training according to company standards

Serving cocktails and other mixed drinksAbility to up sell wines to guestsWorking in a multicultural teamCoordinating staff for different dutiesMix with guests from different nationalities

A la Carte WaiterMeeting budget and payroll goalsProviding the Ritz- Carlton standard of excellent serviceFood & Beverage purchasingProblem & compliant solvingRoistering staff & handling cash/credit transactionsCoordinating with conference organizersTraining/Courses:Sommelier training with CunardWSET - Wine Spirit and Education Trust (LONDON)Ritz- Carlton interviewing techniquesResponsible service of Alcohol lawsCrowd ControlResponsible service of gamblingManaging fresh foodsMicrosoft word, excel & POSCustomer relations

Wine Steward/Sommelier, Advanced Wset

Diploma, Hospitality Management