Peter Doherty Email & Phone Number

Newbury, Berks

• Emerging Mkts in EMEA (Anti-Money Laundering Programme).
• Managing 3rd Party AML Product Software Development teams (offshore) using Agile.
• Matrix Mgmt Internal; Business Analysis, Technical Architecture, Test Mgmt, Infrastructure Manager, also Interfacing to InCountry AML Compliance Mgmt.
• In country deliveries included Legacy Data Migration to the new Data Warehouse.
• Presenting to Steering Committees and Project Boards, Project Reviews, Quality Gate Processes and… Show more
• Presenting to Steering Committees and Project Boards, Project Reviews, Quality Gate Processes and Checkpoints

Farnborough

Technology Refresh & RFS Programmes; Central Government AccountProject Manager, Evaluation and analysis of new customer project requirements. Pipelining them for solutioning with Technical Architects with a view to obtaining authorisation to proceed to Project Initiation.Technical Delivery of Tactical DR Managing IBM Technical and 3rd Party resources

London

• Industry Account Switching Programme.
• Foreign Account Tax Compliance ACT (FATCA) Programme, encompassing all Lloyds Banking Businesses and core systems, with an overall budget of £150M.
• Programme Infrastructure Delivery and Support.
• Technical Build, Release, Configuration Management, Deployment with Service Delivery and Project Support Teams. This was a Hands On in a Matrix Managed environment.
• Defect Management across Mainframe / Midrange, Middleware / Websphere… Show more
• Defect Management across Mainframe / Midrange, Middleware / Websphere, FileNet, MQ, MB, DB2, Oracle, SQL from Development / E2E testing - Deployment, to Go LIVE. This included working with internal Included working.

Rickmansworth, And Dunstable

• Reporting to the Transaction Services Programme Manager, was a member of the Internal Programme and Change Boards. Using ICT Principles, worked closely with Apps Development / Test Teams and Managers, Environment /.
• Network Firewalls Replacement, standardising configuration for all services.
• Network Switch Replacement incl DR / Failover Testing.
• PCI DSS compliance; delivered Symantec PGP & DLP Data Classification for IT Security Team. Managed 3rd party Symantec Partner.
• Upgrading Solaris and Wintel platforms,
• Weblogic Upgrades,

Farnborough Hants And Various Customer Sites

Resident Senior PM on customer site(s), as part of the IBM Managed Service. Managed a portfolio of projects of varying degrees of complexity from Proposal creation through delivery. Matrix managed IBM staff, and as primary supplier; managed other external 3rd parties on project deliverables on behalf of the customer.Represented IBM on Customer Project /.

Bracknell

Government Client 1. Tactical Data Mart, managed an external software supplier and internal technical staff, to deliver a Data Mart/ Warehouse using BI.2. Personal Identity Project; providing and integrating web interface from internal system (managed by SBS) to Equifax. I managed Business Analysts, Software Development and Technical Infrastructure. I was.

Bristol, United Kingdom

Portfolio of concurrent Projects: IVR / VCC (Genesys), Voice Monitoring / Recording, Retail EPOS / ERP Rollout, Multimedia Interface to Data Warehouse, Telesales. Managed Architecture & Technical Design, Business Users, Development, Integration, Testing, Service Management, Service / Support Desk. Managed E2E Integegration Testing, OAT, UAT and external.

London

Project Managed the replacing of Sainsburys EPOS & PFS & till peripheral shop fit across all their estate. The role required interfacing with Sainsbury’s Store Staff, Accenture, internal project and Operational Support staff, NCR Field Service / Installation engineers, 3rd Party Suppliers of technology and shopfit equipment..

Bristol, United Kingdom

Reporting to the Consumer Services IT Director, my role was to Project Manage the delivery and acceptance of 1st, 2nd, 3rd Level Support areas of Siebel 7 and other upgraded enterprise systems to ITIL Service Management standards. Created a Support Model, defined Cutover / Handover and Acceptance Criteria and facilitated programme workshops.

London

Representing Global Service Delivery, my role was to manage the acceptance of new projects / releases / upgrades, covering Front & Back Office systems / platform migrations for the LIFFE Represented GSD at the Change Advisory Board..

London

On the Cable & Wireless Account, I managed the delivery of Siebel CRM to launch new customer products and integrated strategic and legacy systems for Marketing, Sales, Customer Services, Provisioning and Billing. IBM was responsible for the solution delivery from Business Processes through Implementation and Deployment. This delivery achieved an overall.

Cambridge

Marketing Div and reporting to the Marketing Director with a board level Project Board, I delivered the full SDLC B2B solution for Marketing, Sales, Telesales, Channel Partners, Order Management, Customer Services, Call Centre. Integrated to a Legacy billing system and also delivered a Data Cleanup & Migration. Reporting to the European Sales Director.

Reading, United Kingdom

Reporting to the Client Director on their Hilton International outsourcing account, worked very closely with the customer’s service organisation to ensure a smooth transition to Compaq’s Service Delivery, including the European, Customer Reservations Systems (Fidelio).

London

Delivered Customer Internet Banking facilities, Credit System, Data Warehouse. Implemented Global SIEBEL Pilot across EMEA, Latin America and ASPAC with a centralised Global Data Centre in Singapore.Delivered an Implementation strategy for a Global Service Desk and E2E Testing. Managed Internal and external 3rd party suppliers. Ensured compliance to.

Reading, United Kingdom

Delivered an EPOS and Back Office solution, full SDLC, for Waterstones. PRINCE2 & Agile were the methodologies used. Managed 20 Fujitsu staff, plus offsite developers (iIaly and US).Project budget was £1.5M. The project, initially 1 year behind schedule delivered on time and budget. Working very closely with Waterstones, enabled me to initiate a joint E2E.

Bracknell And Leeds

Siemens were the prime contractors & integrators for the Burton (Arcadia) group. I managed the solution delivery of a consortium of 4 companies to replace the existing EPOS and BackOffice systems across all divisions. Devised Testing, integration and implementation strategies, and built E2E test environments. There were 12 Siemens staff and in excess of 70.

Cheshunt

Managed 28 staff covering Service Desk, 2nd and 3rd level support incl management of external 3rd party suppliers, EPOS, and Back Office technologies. (Was the Problem Manager for the introduction of Clubcard). Implemented changes to working practices to ITIL standards & restructured the dept. Recruited staff from within the stores for the Service Desk.

Bristol, United Kingdom

Consolidated several back office projects into a single programme and delivered on time despite it being 3 months behind schedule when I started. The project delivered a LAN Rollout to all stores. The project team consisted of Integration & Test staff and 3rd party suppliers. Budget responsibility £1 Million. Staff levels: Somerfields 15, plus external 3rd.

Basingstoke

Managed 6 Regional Controllers to implement the LSN Network for Camelot's National Lottery rollout to over 1000 sites nationwide.

Delivered LAN rollouts for HMRC, CIS, and also included Data Centre & IT technology relocation projects.