Peter Donegan Email & Phone Number

I worked in the Pensions Department of the Oxford University Staff Pension Scheme, my duties included:Customer contact, over the phone and face-to-face.Administration of pension quotes and pension transfers.Administration of retirements.Managing my own workload to deadlines using Excel.

I worked within the editorial team for Casemate UK / Oxbow books. I had a number of duties including:Providing customer service to authors working with the company.Administration of contracts and processing invoices.Preparing monthly budgets and publishing predictions to deadlines.

My role involved administration of a portfolio of claims for QBE Insurance. Key duties were:Gathering and maintaining accurate information about claims.Contact with customers and third parties.Resolving claims in a timely manner by making a liability decision.Raising and processing payments.

I handled PPI claims for Lloyds Banking Group. Key duties involved:Maintaining accurate information via MS Access and bank computer systems.Adhering to quality standards for monthly audits.Contacting customers to resolve claims.Deciding if a PPI product had been mis-sold.

Master Of Studies, Study Of Religion, Pass

Pgdip, Theology/Theological Studies, Distinction

Master Of Letters, Philosophy, Pass

Master Of Arts (Undergraduate), Philosophy, 2:1