Peter Douglas Email & Phone Number

An accomplished and professional business analyst with 15+ years’ experience of successful delivery across both the banking and telecommunications industries. This includes a range of system replacement, compliance, business process improvement, change management, product to market and customer experience-based initiatives. Possesses hands on and managerial experience across both agile and traditional methodologies, ranging from strategic planning through to benefits realisation and assessment. Passionate about bringing effective technology and process change to organisations, which makes a tangible change to the experiences of customers and lives of employees.Skills include:- Stakeholder engagement and management at various organisation levels in a range of different environments.- Elicitation and documentation of business requirements (functional and non-functional) and user stories and acceptance criteria in line with desired business outcomes. - Modelling of context diagrams, use cases and business process documentation using UML via a variety of modelling tools (including Visio, Sparx Enterprise Architect, ARIS). - Strong problem solving and communication skills, with an ability to adapt to change rapidly. - Ability to analyse, decompose and explain complex process and technical information to a wide range of audiences.- Experience delivering a range of technology solutions across platforms including Oracle, SAP, AWS, Calypso, and Archer. - Extensive experience using supporting tools such as Microsoft Visio/Excel/Project/Word, Sparx Enterprise Architect, ARIS Architect, JIRA, and Confluence.

Listed skills include Project Delivery, Business Process, Stakeholder Management, Requirements Analysis, and 9 others.

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  Auckland University

  Management And International Business