Teaching areas:- Film, Television and New Media- Media Arts- History- English

This job blended teaching and project management into a role that required me to undertake a variety of tasks to ensure the delivery of RACQ’s education programs. My time at RACQ saw me working closely and effectively within a team environment. Responsibilities included:• Organising and presenting six programs to groups on the topic of road and driver safety. Groups ranged in age from 4 year olds to retirees and varied in size from 20 to 120 participants• Handling all enquires from schools, community groups and individuals about RACQ’s programs and resources via email and phone• Liaising with and co-ordinating a variety of stakeholders to ensure the smooth delivery of the programs. Stakeholders included teachers, school admin staff, Qld Police, Qld Ambulance service, merchandise suppliers and fellow RACQ staff• Researching and creating educational resources based on the Australian Curriculum for teachers to use in a classroom setting• Conducting inventory counts, placing orders and working with external suppliers and internal stakeholders to ensure ready supply of RACQ merchandise• Planning and organising logistics for educational tours of regional Queensland

As an Executive my main role was assisting Account Managers in the planning and implementation of digital and print campaigns. Central to my role is a detailed knowledge of digital processes and innovations, internal and external stakeholder engagement and creative problem solving skills.Specific tasks I undertake include:- Assisting AdOps with digital campaign management (Google DFP, Appnexus).- Analysing and building post-campaign reports (Microsoft Excel, Powerpoint) for both external and internal parties.- Planning and constructing digital and print campaigns/proposals.- Assisting Account Managers with current client relations and acting as a first point of contact for new clients.- Entering and managing digital and print bookings (Operative One, CyberSell).- Training new recruits and advising fellow team members on digital innovations.- Identifying and resolving campaign issues.- Running budget reports.

See above.

Working in both a customer service and municipal administrator role, I engaged with a number of government departments in advising the public on wide range of topics relating to matters involving the Department of Transport and Municipal Services.Responsibilities included:• Providing information, advice and services to the public and government employees• Extensive questioning and problem solving • Organisation and understanding of processes and contacts• Assessing and prioritising information gleaned from a number of sourcesTraits required:• Strong verbal phone skills and the ability to connect with members of the wider community quickly and effectively• On the spot knowledge across a disparate range of services provided by the ACT Government• Building relationships with a large number of stakeholders across all local government departments