Accurate and efficient customer audits as part of acquisition process and yearly bank review.

• Member of Franchise Advisory Council (2003-2009). Worked with Learning Express corporate office with regard to pertinent store owner issues as the regional liaison.• Member of Marketing Advisory Council (2007-present). Work with Learning Express corporate office to develop marketing calendar, plan, and initiatives. • Completed store renovation which included new flooring, fixtures, displays and redesign of floor plan.• Mentor store manager and develop sales team• Expertise in customer service, business operations and team communication• Especially skilled at critical thinking, sales analysis, and multi tasking• Proven ability to grow sales while building a strong cohesive team of 18 employees

• Researched and opened a new store location• Supervised the build out, developed floor design, and merchandising of new inventory• Sales grew to over $500,000• Mentor store manager and develop sales team

• Controller responsible for accounts payable, receivables and collections• Accounts payable exceeded $2 million• Accounts receivable from commercial accounts averaged $500,000• Warehouse manager responsible for receiving, shipping and installations• Product knowledge to assist sales people and customers