Peter Ehlin Email & Phone Number

Rider University

• Successfully maintained revenue with the university’s struggling enrollment. • Effectively led a team of 8 managers and 160 employees driving a culture of engagement and accountability. Successfully on boarded two managers, leading to promotions through a strong focus on the development of talent.• Collaborated with university members to provide insight on facility enhancements to ensure safety for both employee and customers resulting in improved quality assurance scores semester over semester by 5%.• Drove business analysis to offer service hour suggestions to improve efficiencies while ensuring to impact to sales projections. • Launched new service enhancements and programming to dining program, resulting in overall increased dining scores by .25% inclusive of Greens to Go, Restaurant Rotations, Vegan Station. • Effectively collaborated with student organizations to share resources to promote a student led dining program. Relay for Life, Black Student Union, Fitness Fridays, Eco Rep Team.• Instrumental in the coordination of Starbucks remodel during Spring 2017, which has led to an increase in sales of 15%.• Proactively addressed an under performing satellite location with an effective plan of action that improved sales, overall dining scores and customer satisfaction scores. • Instrumental in providing leadership and support with schools food insecurity efforts. Led the implementation of new food pantry on campus. Successful introduced meal donations project to support students in need. • Introduced and enabled PING digital menu boards to residential location in an effort to improve speed service and efficiencies.

Widener University

• Effectively drove revenue by 5% each year equating to 7.8 million dollars.• Accountable for all aspects of three renovations in both the residential and retail programs totaling ~ 7M investment within two-year period resulting in a 16% increase in revenue growth and doubled profitability.• Launched and implemented 3 national chains into the university that generated over 1.5 million in sales including Subway, Einstein Bagels and Moe’s Southwestern Grill.• Served as a key member of the Front-Line Excellence Pilot Account 2013 that resulted in enhancements in systems and practices to drive overall efficiencies and productivity.• Delivered a 45% improvement score by leading the implementation of Quality Assurance Programs to support all critical business initiatives linked to food safety, food quality and labor productivity. • Piloted numerous enterprise initiatives, such as Web Enabled Prima, Kronos, Healthy 4 Life and Operational Excellence. Management team critical in providing timely feedback and results to support the broader launch.• Organization leveraged success of the account to showcase as a medium private university to potential clients and on boarding for new managers.• Developed strong working relationship with client and partner to combine resources for programming and supporting philanthropic opportunities. • Solidified strong relationships with the Small Business Development Center and local businesses to help support local economy and provide leaving experiences to students. • Selected as District Labor Champion to ensure productivity measures were achieved for five universities managing over 13 million in labor costs. Spearhead weekly calls to ensure resources are being leveraged to achieve labor goals. Created a monthly incentive program based on managing labor behaviors. • Responsible for the development and coaching of 8 salaried managers and 111 hourly associates. Successfully managed hourly turnover to 12.6 %.

Rider University

• Consistently met client requirement to strict contract compliance and operational excellence. • Led execution of numerous marketing initiatives in collaboration with University’s committees and organizations to create a true student led dining experience.• Responsible for yearly, monthly and weekly forecasting and budgets.• Improved retail sales by 17% to provide both Aramark and University with profit sharing opportunities. • Effectively hired and managed a staff over 100 employees, utilizing outside organizations and local trade schools to develop a diverse work force.• Managed during two major renovations including both retail and residential locations providing insight and feedback from conceptual to completion values at 7 million.

Various Business And Industry Accounts-Philadelphia And Princeton

• Responsible for managing, training & supporting hourly food service employees across multiple food service operations.• Ensured compliance with all organization policies, procedures & guidelines related to customer service, food production & business practices.• Managed client relationship & ensuring customer satisfaction.• Created, developed & executed a variety of promotions to drive customer satisfaction, value & financial performance for all locations.