Projektleitung bei Konsolidierung Behörden Integration für die IT Integration beim Bund in Deutschland

• Line-manager for customer service desk team• Technical lead in implementing a new telephony system • Coordination of worldwide onboarding for a web-based reporting Tool und supervision of the realization with the customer service desk team

I had the following main tasks: • Super user for the global Alstom manufacturing community for the newly introduced project management tool• Harmonization for the use of a worldwide uniform version of AutoCAD in the engineering and manufacturing area • Development of an IS project Management tool based on MS Project for the Manufacturing Community as well as delivering training with the help of the Alstom University• Roll-out of a new CAM-tool within the Thermal Power Manufacturing networks, mainly with factories in China, USA, Poland, France, Germany, India and Mexico

Project work for Swisscom within a large optimizing project lead by IBM in the SAP environment mainly in the SD module.

Project work for the computer department of the city of Zürich (OIZ) with the configuration of the SAP SD and MM modules for some specific branches.

I had the project lead for SAP CRM projects fort the sales department and the customer service center. Main tasks included: • Coordination of internal and external project resources • T-Systems • Lufthansa Systems • SAP Consulting. Collaboration with the development of the new IT strategy for SBB Cargo.

Prove of concept within integration projects with DaimlerChrysler in the US, Spain and Great Britain

• Project manager in the development and roll out of a web based complaint management system for Heidelberger Druckmaschinen AG in Heidelberg (D). • Project manager in the roll out of a mail based adhoc workflow system for Alstom Power AG in Mannheim (D). • In 2002 participation in a major SAP CRM project with Siemens Building Technologies in Zug (CH). Work with SAP-SD und SAP Mobile Sales configuration und testing.• Project work for update.com in cooperation with NewScale. Collaboration with the software development and projects in Frankfurt (D), Wien (A) und Klagenfurt (A). Meanwhile NewScale has been acquired by Cisco and the products are now called „Cisco Prime Service Catalog“ and „Cisco Intelligent Automation for Cloud“.