Peter Espino Email & Phone Number

Washington, Dc, Us

Rockville, Md, Us

General Manager of the Restoration and Rebuild Department of Michael and Son Incorporated. Michael and Son Inc. is a major player in the construction and service industry operating out of multiple HQ offices from Baltimore Maryland to Wilmington North Carolina.

GENERAL MANAGER / DIRECTOR OF OPERATIONS ATI is a service company which caters to the multi-family property management industry. Following the start-up of two service companies, led all aspects of sales and operations. Successfully implemented winning structure, culture, and gained diversification of portfolio to propel the organization to expansion, growth and stability. Managed sales to new and existing clients, spearheaded the drive and led a team to achieve $15 million in revenue in 2017. Sourced potential property management partners/clients, managed marketing, human resources, sales and finance department. • More than doubled Apartment Turnovers revenue from $7.5 million to over $15 million in 5 years.• Served as strategic consultant for sister company, Apartment Restorers, which experienced a similar explosive growth in revenue from $3 million to $7 million in 5 years.• Implemented a culture of diversity, inclusion and high performance that yielded industry leading employee retention of over 350 multi ethnic employees. • Created and Implemented standard 21st Century Brand across all Social Media and Advertising.• Developed and worked closely with new HR team that resulted in more than $300,000 in savings the first year. • Introduced operational efficiencies, cutting time per job which resulted in doubling capacity. Created new hire as well as internal growth training programs for all levels of employees

Basking Ridge, Nj, Us

ASSOCIATE DIRECTOR OF OPERATIONS Directed all facets of operations for ►112 retail stores and 1900 employees for Verizon Wireless in the Washington, Virginia and Baltimore region.✔ Directly responsible for planning and implementation of all aspects of operations, including, training, compliance, quality assurance, inventory, merchandising, real estate and security. ✔ Generated reports for Area President and other Directors on sales performance, generating increased sales results while highlighting operational inefficiencies.✔ Selected by Executive leaders to participate in Strategy Conferences at Verizon HQ.✔ Consulted Directors of other departments to increase efficiency as well as their customer base.DISTRICT MANAGER Responsible for all aspects of retail operations and sales for ►155 employees and 10 stores for Verizon Wireless.✔ Managed 7 Sales Managers and Support Staff, an HR Supervisor, an Ops Manager, and a Facility Supervisor, to create a healthy and energetic environment to lead employees to exceed sales revenue goals.✔ Consistently achieved ►highest Net Promoter Score in region by implementing ground breaking tactics later adopted by company (“Red Jacket Visits” and “Dream Clean Team”).✔ Consistently achieved top positions of ancillary services through use of innovative “Sales Score Card”OPERATIONS MANAGER Promoted quickly through store management and then to Supervisor of Operations, promoted again to oversee 4 zones in all aspects of operations for ►over 36 stores with 638 employees.✔ Received highest award given,► “Presidents Award of Excellence”, for management and implementation of “ Tech/CCR Project”, saving millions in headcount and labor hours in the Washington/Baltimore Area. Consulted the other 4 Verizon Areas as they adopted the new efficient headcount model, which became the Verizon standard.

Responsible for Sales and Operations of an International Danish Eyewear Company in the USA, Eastern region. ✔ Responsible for sales and service of ►700+ accounts from Massachusetts to Florida.✔ Achieved and surpassed quota all 4 years with a best of ►142% in year 2000.✔ Created “Customer Response Program” which was later adopted nationally.