Running a small web hosting company, on a reseller basis. Selling domains, web hosting, email to small businesses and individuals whilst problem solving and improving customer experience whilst with us. I find we have a very loyal customer base and use these to grow the business through word of mouth.

Guest Assistant at Vue Cinemas - Working in all areas of the cinema. Gaining product knowledge and Cinema Operation knowledge whilst providing Customer Service and working to targets set by the company.

Engaging with guests through avenues of Social Media, turning them into brand advocates. Collating and Resolving Guest Feedback.Also assisted the team during a busy period in their 2017 season.I am avidly passionate with theme park experiences, so I thoroughly enjoyed the satisfaction guests experience from visiting theme parks and creating memories, and continually wished to improve these experiences through taking on board feedback and suggesting ideas which will create a more… Show more Engaging with guests through avenues of Social Media, turning them into brand advocates. Collating and Resolving Guest Feedback.Also assisted the team during a busy period in their 2017 season.I am avidly passionate with theme park experiences, so I thoroughly enjoyed the satisfaction guests experience from visiting theme parks and creating memories, and continually wished to improve these experiences through taking on board feedback and suggesting ideas which will create a more loyal consumer base. Show less

Hosting & Operating various Rides and Attractions at Theme Parks across the Merlin Entertainments Group (Chessington WoA 2006-08, Legoland Windsor 2009, London Eye 2010, Alton Towers Resort 2010-13). Ensuring guest and staff safety whilst running rides to strict procedures. Keeping throughput (people per hour) to a high level whilst ensuring Guest Service levels are maintained. I have also added to various projects throughout my time as a ride host - helping with general maintenance and… Show more Hosting & Operating various Rides and Attractions at Theme Parks across the Merlin Entertainments Group (Chessington WoA 2006-08, Legoland Windsor 2009, London Eye 2010, Alton Towers Resort 2010-13). Ensuring guest and staff safety whilst running rides to strict procedures. Keeping throughput (people per hour) to a high level whilst ensuring Guest Service levels are maintained. I have also added to various projects throughout my time as a ride host - helping with general maintenance and theming of areas, as well as participating in events to ensure areas looked and ran to (or beat!) our guests expectations. Show less

Shelf stacking, Customer Service.

Run the rides, customer service, bringing ideas to positively influence our guest behaviour or experience.